Technical Business Analyst - Payments

Aubay Portugal; Lisboa; Híbrido; EUR 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Mental health platform

Training Academy

Career advancement

Team events

Language platform

Hybrid work model

Family life support

Well-being initiatives

Resumo da oferta

Aubay Portugal is hiring a Technical Business Analyst to support payments solutions for major clients across banking and finance. You will investigate issues, draft responses in English, monitor production, and automate tests.

Working in a hybrid model with training and career progression, you’ll prepare procedures, propose improvements, and help recover operations after incidents. You will collaborate with cross-functional teams in a demanding, agile environment.

Qualificações

• 5+ years of experience as a Technical Business Analyst or in a similar support-oriented role.
• Strong knowledge of J2EE and Angular.
• Proficiency in SQL, Bash, and Python for troubleshooting, analysis, and automation.
• Experience working in Linux and Windows environments.
• Proven experience investigating and resolving production incidents in complex, multi-technology environments.
• Fluent English (written and spoken) for client communication.

Responsabilidades

• Investigate and resolve client issues within the payments functional scope, drafting responses in English.
• Manage production monitoring, anomaly tracking, and test automation for the assigned functional area.
• Prepare operational procedures and manuals to facilitate effective support of the payment processes.
• Identify and proactively propose corrective or preventive actions for potential dysfunctions in the area of responsibility.
• Request and execute bug fixes, including the documentation of corresponding acceptance tests.
• Restore operational conditions after incidents, developing recovery scripts or programs as needed.

Conhecimentos

Technical Business Analyst

J2EE

Angular

SQL

Bash

Python

Linux

Windows

Incident investigation

English communication

Descrição da oferta de emprego

At Aubay Portugal, we work daily with some of the largest organisations across sectors such as banking, insurance, telecommunications and energy, helping to build and evolve critical systems that support millions of users. We have been in Portugal since 2007 and are part of an international group with a presence in several European countries. More than technology, we build close relationships and deliver real-impact projects.

What will you do?

• Investigate and resolve client issues within the payments functional scope, drafting responses in English;
• Manage production monitoring, anomaly tracking, and test automation for the assigned functional area;
• Prepare operational procedures and manuals to facilitate effective support of the payment processes;
• Identify and proactively propose corrective or preventive actions for potential dysfunctions in the area of responsibility;
• Request and execute bug fixes, including the documentation of corresponding acceptance tests;
• Restore operational conditions after incidents, developing recovery scripts or programs as needed.

What are we looking for?

At Aubay, our focus is on professionals who bring both technical expertise and the right mindset:

• 5+ years of experience as a Technical Business Analyst or in a similar support-oriented role;
• Strong knowledge of J2EE and Angular;
• Proficiency in SQL, Bash, and Python for troubleshooting, analysis, and automation;
• Experience working in Linux and Windows environments;
• Proven experience investigating and resolving production incidents in complex, multi-technology environments;
• Fluent English (written and spoken) for client communication;
• Experience in the banking sector, ideally with payment solutions within investment or private banking;
• Strong analytical and problem-solving skills, with the ability to work autonomously and communicate effectively;
• Alignment with our corporate culture and a commitment to integrity and ethics are highly valued;
• Strong customer focus, teamwork, task prioritisation, and daily commitment are highly appreciated.

What can we offer?

• Continuous growth through our Training Academy, with technical and soft skills training, mentoring, tech communities, workshops and in-person meetups;
• Close support with regular feedback and a structured career advancement model;
• Comprehensive health insurance, including dental coverage, as well as access to a mental health platform and well-being initiatives;
• Team-oriented environment, including events and initiatives to promote connection and team spirit;
• Personal and family life support, from the moment your children are born and throughout their educational path;
• Access to a language platform with conversational classes in multiple languages;
• Project-tailored work model: hybrid.

What will you find here?

• A close-knit and informal environment, where direct communication is preferred and people are valued;
• Recognition of your contribution, with initiatives that celebrate important meaningful moments;
• Freedom to be yourself, without any unnecessary formalities;
• Teams where knowledge sharing, collaboration and joint growth are a reality.

Personal Data collected by AUBAY PORTUGAL as Data Controller, regarding the identification, contact and professional capabilities of the candidates, in the present procedure, will be processed for the application analysis, having in consideration that the processing is conducted in order to to take the steps, at the request of the data subject, prior to entering into a contract;

Personal data sent through the present application will be kept by Aubay during the application procedure and will remain stored whilst updated (for two years period).

The collected data might be transferred or include other processing activities, as long as the data subject is informed, in the occurrence of a standard application and selection procedure, for the compliance of legal obligations for the time required by law.

For any queries or request regarding personal data protection rights, the Data Subject may contact AUBAY PORTUGAL’s headquarters in Avenida Duque D`Ávila, nº46 em Lisboa or use the DPO’s e-mail - [e-mail]. The Data Subject also has the right to file a complaint with the National Data Protection Authority – www.cnpd.pt.

(please do not include data regarding racial or ethnical origins, political opinions, religion, philosophy, biometrical data, health data, sexual life and orientation, or relating to criminal convictions and offences.)