Anúncio de emprego: Customer Support (M/F) - French Ambassador

GET JOB LTD; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Housing provided

Growth opportunities

Resumo da oferta

GET JOB LTD in Lisbon, Portugal seeks a Customer Support representative (M/F) fluent in French to handle telephone and email inquiries. The role emphasizes assisting French-speaking clients, resolving incidents, and enabling access to ads while maintaining a helpful English support option.

The position offers above-market salaries and benefits, with housing and health insurance provided, supporting growth and idea sharing in a multicultural team.

Qualificações

• Excellent command of French.
• Knowledge of English.
• Experience in customer service or help desk preferred.
• Strong communication skills and cultural sensitivity in a multicultural environment.

Responsabilidades

• Provide proactive telephone and e-mail support to French-speaking clients.
• Assist clients in identifying, resolving incidents, and reporting them internally.
• Support clients with accounts, access, and creation of ads to maximize their use of the application.
• Represent the company image in French and provide assistance in English when required.
• Participate in brainstorming sessions with colleagues to improve service quality.

Conhecimentos

French language

English language

Customer service

Communication skills

Cultural sensitivity

Descrição da oferta de emprego

Customer Support (M/F) – French Ambassador

Lisbon, Portugal – Full‑time (8 hours per day, 40 hours per week) – Call Center / Help Desk.

Responsibilities

• Provide proactive telephone and e‑mail support to French‑speaking clients.
• Assist clients in identifying, resolving incidents, and reporting them internally.
• Support clients with accounts, access, and creation of ads to maximize their use of the application.
• Represent the company image in French and provide assistance in English when required.
• Participate in brainstorming sessions with colleagues to improve service quality.

Qualifications

• Excellent command of French.
• Knowledge of English.
• Experience in customer service or help desk preferred.
• Strong communication skills and cultural sensitivity in a multicultural environment.

Benefits

• Salaried above average for the market.
• Company health insurance.
• Company‑provided housing.
• Opportunities for professional growth and idea sharing.

Location

Lisbon.