Alliance Growth Lead, Strategic Partnerships

FairJourney Bio

Porto

On-site

EUR 80,000 - 110,000

Full time

22 hours ago

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Benefits offered by this job

Employee benefits

International environment

Team integration

Job summary

FairJourney Bio seeks a seasoned Alliance Management Lead to steer and coach a team responsible for managing established client partnerships. You will drive growth through upsell and cross-sell while overseeing governance, stakeholder engagement, and delivery quality.

You will personally handle critical client interactions and governance discussions, shaping strategic directions for key accounts. You will lead the Alliance Management function, balancing people leadership with direct ownership of

Qualifications

8+ years of professional experience in account/alliance management and client relationships.
Degree in life sciences, business or related field, or equivalent experience.
Experience managing complex client relationships in biotech/pharma environments.
Proven track record in client retention, renewals or expansion with commercial teams.
People leadership and coaching skills; developing junior team members.
Strong commercial awareness to identify upsell/cross-sell opportunities.
Understand roles of Alliance Management and Business Development for growth.
Judgement and problem solving in complex client situations.

Responsibilities

Own strategic, complex or high-impact client partnerships with senior leadership involvement.
Lead client relationship reviews, governance meetings and senior stakeholder interactions.
Act as escalation point for sensitive client situations and coordinate internal responses.
Oversee health of client portfolio; identify and track risks, commitments, actions.
Turn client feedback into clear internal recommendations and actions.
Coordinate senior and cross-functional stakeholders on significant client matters.
Set expectations for account growth; coach team on upsell/cross-sell opportunities.
Lead portfolio reviews highlighting expansion potential across services.
Identify capability or process gaps; define improvement actions and recruitment needs.
Promote collaboration and consistent relationship management practices across the team.