Airline Support Agent €1000 Welcome bonus

Boeva Tech; Lisboa; On-site; EUR 9,300 - 11,000; Full time

Benefits offered by this job

Health insurance

Welcome bonus

Meal allowance

Performance bonus

Job summary

Boeva Tech in Lisbon, Portugal seeks an Airline Support Agent to assist airline customers in Spanish and English. You will handle reservations, changes, and inquiries via phone, email, and chat, delivering empathetic, efficient solutions and coordinating with internal teams to ensure top service.

The role offers comprehensive training, a dynamic multicultural environment, and opportunities for growth within the company. Start date and schedule align with business needs.

Qualifications

• Spanish: C1 (or higher), excellent written and spoken skills.
• English: B2 good working knowledge for internal communication.
• Strong problem-solving skills and a positive attitude.
• Flexibility to work shifts: Monday to Sunday, 08:00–21:00 (2 rotating days off).

Responsibilities

• Provide top-quality support to airline customers via phone, email, and chat.
• Assist with reservations, flight changes, cancellations, and general inquiries.
• Deliver empathetic and efficient solutions while ensuring a smooth travel experience.
• Work with internal teams to resolve complex cases and maintain high service standards.
• Represent the airline with professionalism, enthusiasm, and a customer-first mindset.

Skills

Spanish (C1)

English (B2)

Problem-solving

Flexibility

Job description

Airline Support Agent, SpanishSpeaker | Airline Industry

Start Your Journey with Us in Lisbon!

Are you passionate about travel, problem-solving, and delivering exceptional customer service? Join one of the worlds leading airline companies and become the trusted voice for millions of passengers. This is your chance to turn your love for aviation and languages into a rewarding career in the heart of sunny Lisbon!

The Role

You will:

• Provide top-quality support to airline customers via phone, email, and chat.

• Assist with reservations, flight changes, cancellations, and general inquiries.

• Deliver empathetic and efficient solutions while ensuring a smooth travel experience.

• Work with internal teams to resolve complex cases and maintain high service standards.

• Represent the airline with professionalism, enthusiasm, and a customer-first mindset.

What Were Looking For

• Spanish: C1 (or higher), excellent written and spoken skills.

• English: B2 good working knowledge for internal communication.

• Strong problem-solving skills and a positive attitude.

• Flexibility to work shifts: Monday to Sunday, 08:0021:00 (2 rotating days off).

• Previous customer service experience is a plus, but not mandatory full training provided.

Key Details

• Start Date: 17/10/2026

• Location: Lisbon, Portugal

• Schedule: Monday-Sunday, 08:0021:00 (rotating 2 days off)

The Offer

Compensation & Benefits

• €920 gross/base salary per month (paid 14 times).
• Performance bonus: € 120per month
• Meal Allowance: €7.63 /day (net, 12 months/year).
• Welcome bonus:€1000

Health & Well-being

• Health insurance from Day 1 (upon NIF & NISS registration) free after 6 months.

Career & Growth

• Comprehensive, fully paid training program to prepare you for success.

• Dynamic, multicultural environment with colleagues from all over the world.

• Real opportunities for career growth and professional development within the company.

Location Perks

• Live and work in Lisbon, one of Europe's most vibrant and sunny capitals, known for its affordable lifestyle, beautiful coastlines, and welcoming international community.

Why Join Us?

This isn't just a customer service role, it's a chance to be part of an airline brand that connects people across the globe. You'll enjoy stability, competitive benefits, and international exposure while building a career in one of the most dynamic industries.

Ready to Take Off?