AI Tech Lead (LLM/RAG/AI Agents) - Hybrid Lisbon (1-2 days/week office)

HumanIT Digital Consulting

Lisboa

Hybrid

EUR 24,000 - 32,000

Full time

2 days ago

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Benefits offered by this job

15th month salary

Health insurance for family

Birthday off

Mobility program for digital nomads

Real work-life balance

Job summary

HumanIT Digital Consulting is seeking an AI Tech Lead for our Lisbon AI Hub. You will own the technical direction, shape scalable AI capabilities, and drive PoCs through production with a focus on maintainability and security.

You will collaborate across engineering, architecture and business teams, ensuring robust tooling, tests and deployment practices. You will lead complex AI initiatives using Generative AI, LLMs, RAG and AI agents, while aligning with cloud services and DevOps/MLOps

Qualifications

Bachelor's or Master's degree in Computer Science, Software Engineering, AI, Data Science, or equivalent.
Strong experience leading complex AI or software solutions from design to production.
Proficiency with modern AI tech: Generative AI, LLMs, RAG, AI agents and related tools.

Responsibilities

Own the AI Hub's technical direction, ensuring scalable architecture and best practices.
Oversee end-to-end AI solutions from idea to production deployment and monitoring.
Collaborate with engineering, architecture and business units to align technical choices.
Promote engineering rigor: testing, CI/CD, monitoring and secure, reliable delivery.

Skills

Software engineering

AI engineering

Machine learning

Production systems

Cloud platforms

DevOps/MLOps

APIs & integration

Communication

Leadership

English language

Education

Bachelor's/Master's in CS/AI

Job description

AI Tech Lead (LLM/RAG/AI Agents) - Hybrid Lisbon (1-2 days/week office)

ABOUT THE OPPORTUNITY

Lead the technical side of the AI Hub at the IT organisation of one of Europe's largest parcel and logistics networks. The network handles hundreds of millions of parcels a year across more than 40 countries and 1,600+ locations. As AI Tech Lead you'll be the technical co-owner of the Hub and its portfolio of AI solutions, working in close partnership with the AI Hub Business Lead. You'll play a key role in shaping and scaling AI capabilities across an international organisation, and you'll influence how the Hub evolves technically. You'll also work on a broad range of AI use cases, technologies and business domains.

PROJECT & CONTEXT

You’ll oversee AI solutions end to end: from the first idea and technical design, through Proof of Concept, development and testing, to production deployment and continuous improvement. As the Hub's technical reference, you will:

Take technical ownership of the AI solutions the Hub develops and supports, aligning technical direction with business priorities
Ensure consistent architecture, engineering practices and technology choices across the Hub portfolio
Represent the AI Hub in technical discussions with engineering teams, architecture, business units and other stakeholders
Help teams turn business problems into the right technical solutions, and spot risks, dependencies and constraints early
Ensure solutions are built for scalability, maintainability, security, reliability and operational readiness
Support AI Engineers on complex technical challenges and architecture decisions
Promote engineering best practices for AI development: code quality, testing, CI/CD, monitoring and operational excellence
Encourage reusable components and common technical patterns across AI initiatives
Follow developments in AI, start and support PoCs, and link experimentation to tangible business outcomes
Weigh technical complexity, effort, operational cost and expected value, and push back on AI where a simpler approach would work better
Communicate the Hub's technical vision and position it as a trusted partner for AI-enabled business solutions

Work model: Hybrid. The office is in Venda do Pinheiro (Mafra/Malveira area, Greater Lisbon). You’ll start with 1-2 office days per week, which may later drop to 1-2 visits per month. Full remote is not available.

WHAT WE'RE LOOKING FOR (Required)

Bachelor's or Master's degree in Computer Science, Software Engineering, Artificial Intelligence, Data Science or a related field, or equivalent professional experience
Strong professional experience in software engineering, AI engineering, machine learning or AI solution development
Proven ability to technically lead complex AI or software solutions from design through production
Strong understanding of modern AI technologies: Generative AI, LLMs, RAG, AI agents, machine learning and related frameworks
Strong software engineering background and command of modern development practices
Experience designing and implementing scalable, production-ready solutions
Experience with cloud platforms and cloud-based AI services (Microsoft Azure, AWS or Google Cloud)
Good understanding of APIs, system integration, CI/CD, automated testing, monitoring and DevOps/MLOps practices
Ability to evaluate new technologies and judge their applicability and business value
Strong problem-solving and analytical skills
Excellent communication skills, able to explain technical concepts to technical and non-technical audiences
Ability to influence technical decisions across teams without relying only on formal authority
A pragmatic, proactive mindset with a strong sense of ownership, plus curiosity and passion for AI and emerging technologies
Languages: English, B2 (Upper Intermediate) minimum

NICE TO HAVE (Preferred)