AI Support Specialist – Day Shift (Lisbon) | Meal Allowance

CloserHire; Lisboa; Presencial; EUR 14 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal Allowance

Health and dental insurance

22 days annual leave

Resumo da oferta

CloserHire is recruiting an English-speaking AI Customer Support Specialist in Lisbon, Portugal. This is a full-time, 40-hour-per-week role on the Day Shift, with working hours 07:00–22:00.

The package includes €1,259 gross per month, plus a €200 variable productivity bonus, meal allowance, health and dental insurance, 22 days of annual leave, and thorough initial training with career growth opportunities in a cutting-edge AI environment.

Qualificações

• Shifts scheduled between 07:00 and 22:00.
• Availability to work Day.
• Comfortable working in a fast-paced and tech-driven environment.
• Previous customer service or technical support experience is an advantage.
• Customer-focused with strong troubleshooting and problem-solving skills.
• Strong interest in AI and new technologies.

Responsabilidades

• Support customers across multiple channels.
• Resolve billing, invoicing and account access enquiries.
• Troubleshoot platform and product-related issues.
• Guide customers on using products and features effectively.
• Deliver timely, high-quality customer support.

Conhecimentos

English proficiency

Customer support

Communication skills

Technical troubleshooting

AI interest

Day shift availability

Teamwork

Descrição da oferta de emprego

CloserHire is recruiting an English-speaking AI Customer Support Specialist in Lisbon, Portugal. This is a full-time, 40-hour-per-week role on the Day Shift, with working hours 07:00–22:00.

The package includes €1,259 gross per month, plus a €200 variable productivity bonus, meal allowance, health and dental insurance, 22 days of annual leave, and thorough initial training with career growth opportunities in a cutting-edge AI environment.