AI Support Specialist — Training & Growth in Lisbon

Cross Border Talents; Lisboa; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Paid training

Career path to permanent position

Monthly bonus

Health and dental insurance

Meal card

Modern office near metro

AI revolution

Job summary

Cross Border Talents in Lisbon is seeking an English-speaking AI support agent to assist users via chat and email, helping with account access and billing questions while guiding customers on how to use our AI products.

Day shifts only, with a path to a permanent position and fully paid training. Lisbon-based role offering a modern office near the metro and benefits like private health and meal cards.

Qualifications

• Proficient English (C1 or higher) written and spoken.
• Experience in customer service or tech support is required.
• Interest in AI and tech-savvy mindset.

Responsibilities

• Support users and businesses via chat and email.
• Troubleshoot account access and billing questions.
• Guide customers on how to use AI products.

Skills

English proficiency (C1)

Customer service experience

AI interest

Job description

Cross Border Talents in Lisbon is seeking an English-speaking AI support agent to assist users via chat and email, helping with account access and billing questions while guiding customers on how to use our AI products.

Day shifts only, with a path to a permanent position and fully paid training. Lisbon-based role offering a modern office near the metro and benefits like private health and meal cards.