AI Customer Support Specialist - English, Day Shift, Lisbon

CloserHire; Lisboa; Presencial; EUR 15 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal Allowance

Resumo da oferta

CloserHire is recruiting an English-speaking AI Customer Support Specialist for Lisbon, Portugal. This full-time role operates on a day shift (07:00–22:00) with opportunities to work across multiple channels, assisting customers of an innovative AI-driven platform.

You will handle billing inquiries, troubleshoot product issues, and guide users through features, delivering high-quality support while engaging with an international team in a fast-paced tech environment.

Qualificações

• Customer service or technical support experience is an advantage.
• Strong communication and problem-solving skills.
• Interest in AI and new technologies.

Responsabilidades

• Support customers across multiple communication channels.
• Resolve billing, invoicing and account access enquiries.
• Troubleshoot platform and product-related issues.
• Guide customers on using products and features effectively.
• Deliver timely, accurate and high-quality customer support.

Conhecimentos

Customer service

Technical support

Communication

Problem solving

Interest in AI

Descrição da oferta de emprego

CloserHire is recruiting an English-speaking AI Customer Support Specialist for Lisbon, Portugal. This full-time role operates on a day shift (07:00–22:00) with opportunities to work across multiple channels, assisting customers of an innovative AI-driven platform.

You will handle billing inquiries, troubleshoot product issues, and guide users through features, delivering high-quality support while engaging with an international team in a fast-paced tech environment.