AI-Driven Process Solutions Expert

EDP; Lisboa; On-site; EUR 52,000 - 70,000; Full time

Job summary

EDP in Lisbon is seeking a Process & AI Solutions Specialist to automate business processes using AI and automation tools. You will analyse operational processes, design AI-driven solutions and collaborate with cross-functional teams to implement improvements.

You will coordinate internal requests via Onerequest and work with Legal, GBS and other departments to ensure compliant, high-quality outcomes. A strong analytical mindset and proactive communication are essential.

Qualifications

• Bachelor’s degree or Master’s degree in Computer Engineering, Electrical Engineering, Systems Engineering or related field.
• Experience implementing AI solutions and process automation to optimize business processes.
• Experience in process analysis, optimization and redesign.
• Ability to analyse operational processes and design AI solutions that support decision-making and task execution by end users.
• Excellent communication and influencing skills, with the ability to collaborate effectively with different teams and stakeholders.
• Ability to coordinate and supervise technical operations and manage cross-functional initiatives involving internal and external teams.
• Experience implementing solutions that guide users through complex processes, ensuring consistency, compliance and high-quality outcomes.
• Strong organizational and planning skills, ensuring effective documentation, communication and implementation of process changes across teams.
• Strong analytical skills, with a results-oriented and problem-solving mindset.
• Proactive, autonomous and critical-thinking profile, able to identify continuous improvement opportunities and drive the adoption of new methodologies, tools and ways of working.
• Ability to manage multiple processes simultaneously, consistently ensuring deadlines and priorities are met.

Responsibilities

• Automate business processes through Artificial Intelligence technologies, programming and automation tools.
• Monitor, manage and coordinate activities (PBI).
• Analyse operational processes and design AI solutions that support decision-making and task execution by users.
• Define, create and follow up guidelines to respond to internal requests via the Onerequest platform.
• Design decision and follow-up flows for operational processes related to contract management (Labelec) and other processes.
• Manage and follow up operational processes related to payments and rental payments.
• Liaise with GBS regarding requests for creation of insurance guarantees, including deadline control and release.
• Coordinate with Legal on municipal tax payments and semi-annual monitoring.
• Perform activities in JUMP, including supplier creation, purchase requisition creation, goods receipt, payment of official notices and fees.

Skills

AI solutions

Process automation

Process analysis

Coordination

Stakeholder collaboration

Analytical thinking

Documentation

Problem solving

Multi-project management

Education

Computer Engineering

Electrical Engineering

Systems Engineering

Data Science

Mathematics

Tools

Power BI

OneRequest

JUMP

Job description

EDP in Lisbon is seeking a Process & AI Solutions Specialist to automate business processes using AI and automation tools. You will analyse operational processes, design AI-driven solutions and collaborate with cross-functional teams to implement improvements.

You will coordinate internal requests via Onerequest and work with Legal, GBS and other departments to ensure compliant, high-quality outcomes. A strong analytical mindset and proactive communication are essential.