AI‑Driven Digital Customer Engineer (Swedish/Russian)

Cloudflare, Inc.; Lisboa; Hybrid; EUR 43,000 - 67,000; Full time

Job summary

Cloudflare, Inc. in Lisbon, Portugal, is seeking a Digital Customer Engineer (Swedish or Russian speaker) to support SMB and Digital Native Business customers across the full lifecycle, from discovery to onboarding and adoption.

The role emphasizes architectural guidance, measured outcomes, and scalable service delivery within a data-driven, AI-enabled framework. The position is hybrid with travel up to 20% and reports to a Customer Engineering leader.

Responsibilities

• Technical Validation: Lead technical discovery and map customer infrastructure to Cloudflare architectures.
• Adoption & Value Realization: Guide onboarding and adoption with structured success plans.
• Commercial Accountability & Expansion: Support new business and account growth.
• Trusted Advisory: Offer guidance on architecture, security, and developer platforms.

Job description

Cloudflare, Inc. in Lisbon, Portugal, is seeking a Digital Customer Engineer (Swedish or Russian speaker) to support SMB and Digital Native Business customers across the full lifecycle, from discovery to onboarding and adoption.

The role emphasizes architectural guidance, measured outcomes, and scalable service delivery within a data-driven, AI-enabled framework. The position is hybrid with travel up to 20% and reports to a Customer Engineering leader.