AI-Driven Technical Customer Engineer

Cloudflare; Lisboa; Hybrid; EUR 43,000 - 67,000; Full time

Benefits offered by this job

Equity plan

Travel opportunities

Job summary

Cloudflare is seeking a Digital Customer Engineer in Portugal to partner with SMB and Digital Native Business customers across the lifecycle, from discovery to onboarding and adoption. You will design fit-for-purpose Cloudflare architectures, translate technical value into business outcomes, and scale delivery with AI-assisted workflows.

The role emphasizes technical advisory, collaboration with account teams, and developing reusable assets to accelerate customer success and platform adoption.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Experience in a customer-facing technical role such as Sales Engineering or technical consulting.
• Native-like fluency in English and proficiency in Swedish or Russian.

Responsibilities

• Lead technical discovery and map customer infrastructure to Cloudflare architectures.
• Provide architectural guidance to meet customer goals and enable adoption.
• Support onboarding, adoption, and expansion with structured success plans.
• Act as a trusted advisor on architecture, security, and developer platforms.
• Leverage AI-assisted workflows to automate repetitive tasks and improve efficiency.
• Create reusable technical assets and enablement resources.

Skills

Architecture mindset

Consultative skills

Commercial mindset

Communication

Portfolio management

Technical breadth

Curiosity

English + Swedish/Russian

Education

Bachelor's degree in CS/Engineering or related field

Tools

AWS

Azure

Google Cloud

Serverless

Containers

APIs

CI/CD

Job description

Cloudflare is seeking a Digital Customer Engineer in Portugal to partner with SMB and Digital Native Business customers across the lifecycle, from discovery to onboarding and adoption. You will design fit-for-purpose Cloudflare architectures, translate technical value into business outcomes, and scale delivery with AI-assisted workflows.

The role emphasizes technical advisory, collaboration with account teams, and developing reusable assets to accelerate customer success and platform adoption.