AI Customer Support Specialist — English, Day Shift

Closerhire; Almada; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Health and dental insurance

Meal Allowance

Performance bonus

Training and growth opportunities

Job summary

Personalbuero U Herrmann in Lisbon is hiring an AI Support Specialist for day shift to join a global customer experience team in Caparica, Portugal. The role is full-time and requires excellent English communication to assist users with product features and account access.

You will handle queries across channels, work a 40-hour week with rotating shifts, and participate in training, with a competitive package including health and dental insurance and meal allowance.

Responsibilities

• You will handle customer queries across channels, assist with billing and access issues, and guide users on product features while working in a 40-hour weekly schedule with rotating shifts.

Job description

Personalbuero U Herrmann in Lisbon is hiring an AI Support Specialist for day shift to join a global customer experience team in Caparica, Portugal. The role is full-time and requires excellent English communication to assist users with product features and account access.

You will handle queries across channels, work a 40-hour week with rotating shifts, and participate in training, with a competitive package including health and dental insurance and meal allowance.