Agente di supporto tecnico - Italiano

Atlean World

Lisboa

Presencial

EUR 15 000 - 21 000

Tempo integral

14 dias+

Gerador de candidaturas

Uma candidatura completa num minuto — currículo e carta de apresentação personalizados, prontos a enviar.

Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

Private health insurance after 6 months

Meal vouchers

Two extra salaries

Relocation package including flight and accommodation

Complimentary Portuguese lessons

Free sports activities

Resumo da oferta

A recruitment service specializing in HR solutions is seeking an Italian Technical Support Specialist in Lisbon. This role offers a multicultural experience and involves assisting customers through various channels. Ideal candidates will be fluent in Italian, tech-savvy, and have a passion for customer service. Join a vibrant team with a commitment to professional growth and community engagement in Lisbon.

Qualificações

Fluent in Italian and good English are essential.
Experience in customer service is a bonus.
Tech-savvy and curious about the latest technology.
Strong communication skills.
Empathy in customer interactions.

Responsabilidades

Assist customers with troubleshooting issues via email, chat, and phone.
Become an expert on the product.
Provide positive energy while supporting users.
Participate in specialist training for the product/service.

Conhecimentos

Fluent in Italian

Good English

Curiosity about tech

Customer service experience

Strong communication

Empathy

Descrição da oferta de emprego

2 days ago Be among the first 25 applicants

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Lisbon, Portugal for a role as an Italian Technical Support Specialist.

Why a Technical Support Specialist role is great for your professional and personal development:

Live in Lisbon and embrace multicultural experiences
Represent a global brand of a Social Networking Giant and Global Social Hub
Fast-track career development opportunity

How a day-to-day will look like:

Specialist training for the product/service, You will:
Assist customers using your troubleshooting skills
Become a product expert
Be ready to help via email/chat and phone calls
Use your positive energy
Specialize in a specific brand

Requirements

What do you need to be successful at this job?

Language Maestro: Fluent in Italian, good English
Tech Savvy: Curious about the latest tech
Customer Charmer: Experience is a bonus
Communication Virtuoso
Empathy Expert

Benefits

By joining this role, this is what you can expect:

Joyful Lisbon
Skyrock Growth with a 12-month renewable contract
Portuguese Extra Delights: Meal vouchers, 2 extra salaries
Guardians of Wellness: Private health insurance after 6 months

Relocation Package is included:

Flight to the Future: Covered flight expenses
First-Class Arrival: Airport pick-up and settling assistance
Nest in Comfort: Accommodation provided in shared apartments
Language Safari: Complimentary Portuguese lessons
Active & Awesome: Free sports activities

Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries!

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Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen:

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.

Seniority level