English Ads Support Specialist

CB Talents SP; Setúbal; On-site; EUR 10,000 - 14,000; Full time

Benefits offered by this job

Health insurance from day one

22 days annual leave

12-month contract, renewable

Job summary

CB Talents SP in Lisbon, Portugal is hiring for an English-speaking customer support role that blends digital advertising and technology experience. This full-time position offers 40 hours per week, rotating shifts, and the chance to support small and medium businesses within a multilingual, international team.

You’ll receive a structured training period and a monthly package of €1,227.32, including €920 base salary, €76.66 holiday bonus, €76.66 Christmas bonus, and a €154 meal allowance.

Qualifications

• Experience in customer service, technical support, or sales.
• Fluent English and strong communication skills.
• Ability to learn new digital tools.

Responsibilities

• Support businesses via live chat, email, and phone.
• Troubleshoot advertising and product-related issues.
• Guide customers through digital advertising tools.
• Provide pre- and post-sales support.
• Identify recurring problems and suggest solutions.
• Make outbound calls to resolve issues.
• Improve overall customer experience.

Skills

Customer service

Technical support

Sales experience

Problem solving

Communication

Multitasking

English fluency

Curiosity about technology

Job description

CB Talents SP in Lisbon, Portugal is hiring for an English-speaking customer support role that blends digital advertising and technology experience. This full-time position offers 40 hours per week, rotating shifts, and the chance to support small and medium businesses within a multilingual, international team.

You’ll receive a structured training period and a monthly package of €1,227.32, including €920 base salary, €76.66 holiday bonus, €76.66 Christmas bonus, and a €154 meal allowance.