Account Manager

Loop Future; Coimbra; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

Loop Future is seeking an Account Manager with a recruitment background to manage and grow an existing portfolio of client accounts in Coimbra. The role is hybrid with one day on site per week and full-time/contract employment.

You will nurture client relationships, translate hiring needs into clear roles, and collaborate with Talent Acquisition and delivery teams to provide value through repeat placements and long-term partnerships, avoiding traditional sales tactics.

Formación

• Experience in recruitment, talent acquisition, or recruitment consultancy; ideally within technology, IT services, staffing, or professional services.
• Strong relationship-building and stakeholder management skills; experience engaging clients and hiring managers.
• Understanding of recruitment processes, talent requirements, and client hiring challenges.
• Proactive, customer-focused approach with ability to grow existing accounts organically through trust and service.
• Commercial awareness, including understanding contract renewals, extensions, and account performance.
• Excellent organisation, communication, and collaboration skills; ability to manage multiple clients and priorities.

Responsabilidades

• Manage client relationships: Build trusted, long-term partnerships with existing clients, understanding their business priorities, culture, and hiring needs.
• Grow existing accounts: Identify opportunities for organic growth through repeat placements, contract extensions, and a deeper understanding of client requirements.
• Leverage recruitment expertise: Translate client needs into clear role briefs and work closely with Talent Acquisition to identify suitable candidates and talent solutions.
• Coordinate recruitment activity: Support interviews, feedback, offers, and communication between clients, candidates, and internal teams.
• Support onboarding and retention: Ensure a smooth experience for new consultants and maintain positive client relationships throughout engagements.
• Manage ongoing account requirements: Oversee renewals, extensions, resource changes, and rate discussions.
• Champion client success: Monitor satisfaction, resolve challenges proactively, and collaborate with internal teams to deliver a consistent, high-quality service.

Conocimientos

Recruitment

Client relationships

Stakeholder management

Talent acquisition

Descripción del empleo

Account Manager

Location: Coimbra (Hybrid 1 day per week)

Employment: Full-time / Contract

About Loop Future

Loop Future combines technology, innovation, and sustainability to deliver digital solutions across industries including TV & Media, Satellite & Space, Consultancy, and Retail. Headquartered in Portugal, with offices in the UK, Switzerland, and India, we bring together talented teams to connect people, systems, and businesses.

About the Role

At Loop Future, we focus on building lasting client relationships, understanding hiring needs, and delivering value through the right people and solutions.

We are looking for an Account Manager with a recruitment background to manage and develop an existing portfolio of client accounts. The focus is on nurturing relationships, understanding clients’ evolving talent needs, and driving organic growth through excellent service, repeat business, and long-term partnerships, rather than traditional sales or new-business acquisition.

Working closely with Talent Acquisition, Delivery, and internal teams, you will act as a trusted partner to clients, ensuring their needs are understood and consistently met.

Responsibilities

• Manage client relationships: Build trusted, long-term partnerships with existing clients, understanding their business priorities, culture, and hiring needs.
• Grow existing accounts: Identify opportunities for organic growth through repeat placements, contract extensions, and a deeper understanding of client requirements.
• Leverage recruitment expertise: Translate client needs into clear role briefs and work closely with Talent Acquisition to identify suitable candidates and talent solutions.
• Coordinate recruitment activity: Support interviews, feedback, offers, and communication between clients, candidates, and internal teams.
• Support onboarding and retention: Ensure a smooth experience for new consultants and maintain positive client relationships throughout engagements.
• Manage ongoing account requirements: Oversee renewals, extensions, resource changes, and rate discussions.
• Champion client success: Monitor satisfaction, resolve challenges proactively, and collaborate with internal teams to deliver a consistent, high-quality service.

Requirements

• Experience in recruitment, talent acquisition, or recruitment consultancy, ideally within technology, IT services, staffing, or professional services.
• Strong relationship-building and stakeholder management skills, with experience engaging clients and hiring managers.
• A good understanding of recruitment processes, talent requirements, and client hiring challenges.
• A proactive, customer-focused approach, with the ability to develop existing accounts organically through trust and service.
• Commercial awareness, including an understanding of contract renewals, extensions, and account performance.
• Excellent organisation, communication, and collaboration skills, with the ability to manage multiple clients and priorities.

The ideal candidate is relationship-driven, commercially aware, and passionate about recruitment and client success, with a focus on long-term partnerships and sustainable growth rather than traditional sales.