Jobs in Konin, Poland
Customer Service Professional with Japanese
Sitel Corp.
Global SAP EWM Consultant | Remote Work & Training Budget
Fusion Consulting
Ginekolog Telemedycyny – Zdalna Opieka, Elastyczny Grafik
Medicover Sp. z o.o.
Discover more opportunities than anywhere else. Find more jobs nowRemote Data Analyst for Digital Maps (Polish)
TELUS Digital
Connect with headhunters to apply for similar jobsGlobal Blockchain Sales Leader — Remote + EU/US
Neti Soft
Business Development Manager (Blockchain, FinTech)
Neti Soft
Unreal Technical Artist - Performance & Tools Lead
Techtive Games GmbH
Part-Time Solutions Consultant: Asana & Process Optimizer
NetFlows
Weiterbildung zum Chief Sustainability Officer (m/w/d) (100% förderbar)
velpTEC GmbH
Weiterbildung zum Chief Marketing Officer (m/w/d) (100% förderbar)
velpTEC GmbH
Ginekolog Telemedycyny – Zdalna Opieka, Elastyczny Grafik
Medicover Sp. z o.o.
Customer Service Professional with Japanese
Job summary
A leading outsourcing company is seeking a Customer Service Professional proficient in Japanese and English to join their dynamic team. The role involves maintaining customer satisfaction through effective communication, troubleshooting technical issues, and adhering to company procedures. Candidates should demonstrate motivation and strong computer skills. Offered contracts can be freelance or employment, with a balance of remote work options and various employee benefits, including professional development opportunities.
Benefits
Qualifications
- Proficiency in Japanese (C1) and English (B2) required.
- Experience in customer service is a plus.
- Knowledge of MS Office and strong computer skills are necessary.
Responsibilities
- Achieve email quality score goals to meet client satisfaction.
- Maintain accuracy of customer information on the database.
- Investigate and diagnose technical issues.
Skills
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
- Consistently achieve email quality score goals to meet client and customer satisfaction goals.
- Maintain accuracy and security of customer information on the database.
- Follow company policies and procedures, ensuring quality.
- Perform daily tasks efficiently and timely.
- Investigate, troubleshoot, and diagnose hardware and software technical issues.
- Stay up to date with process changes and product updates.
- Complete daily tasks as allocated efficiently and timely.
- Language: Proficiency in Japanese (C1) and English (B2).
- Experience: Cool if you have experience in customer service.
- Technology: Knowledge of MS Office and strong computer skills.
- Personality: Motivated and enthusiastic, dependable, reliable, and able to perform duties with minimum supervision.
- Ability to prioritize and plan.
- Independence and ability to work with minimal supervision.
- Ability to solve problems.
- Type of contract: you choose yourself (freelance contract for students or employment contract).
- Basic salary plus bonuses.
- Work from home across Poland.
- Working hours: 8am-6pm Monday-Sunday (5 days, 8 hours each day).
- Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.).
- We offer private Medicover privacy insurance.
- Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle.
- Professional development through training and cross-location cooperation at the international level.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for over 750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Network, Database, Consulting, Customer Service, Technology
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.