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Remote Multilingual Tech Support Consultant
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Remote Multilingual Tech Support Consultant
Job summary
A Support-as-a-Service company is seeking a Customer Support Consultant. The role involves providing exceptional support via calls, chats, and emails while being tech-savvy and detail-oriented. If you possess excellent English skills and have customer support experience, this opportunity allows for remote work in a flexible, multicultural setting. Join an inclusive environment and grow with a supportive team.
Benefits
Qualifications
- Proven experience in customer or technical support for 6–12 months.
- Personal laptop with at least 8 GB of RAM and stable internet connection.
Responsibilities
- Provide exceptional customer support via calls, chats, and emails.
- Escalate tickets to appropriate teams ensuring follow-up.
- Analyze logs, troubleshoot issues, and prioritize tasks.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.