Jobs in Katowice, Poland
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EV Diagnostics Helpdesk Specialist (Italian & English) – Remote
Job summary
A leading automotive services provider is seeking an Automotive Technical Helpdesk Specialist fluent in English and Italian. This role involves providing expert technical support to Authorized Repairers across Europe, guiding them through diagnostics and repair processes. Applicants should have at least 5 years of automotive experience, ideally from a senior dealership workshop role, and a degree in automotive technology. Join a team committed to customer satisfaction and innovation in the automotive sector, working remotely from Poland.
Qualifications
- At least 5 years of automotive experience, ideally in a senior dealership workshop role.
- Strong knowledge of vehicle mechanics and EV, HV certification is an advantage.
- Analytical, organized, and customer-focused mindset.
Responsibilities
- Provide technical support across various systems, focusing on diagnostics and root cause analysis.
- Resolve technical inquiries from Customer Dealers and internal teams.
- Guide dealers through repair processes.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.