Workday LMS Specialist - Learning Experience Lead

Sonoco; Poznań; On-site; PLN 120,000 - 170,000; Full time

Job summary

Sonoco is seeking an LMS Specialist to oversee daily administration and continuous improvement of the Learning Management System with a strong emphasis on Workday Learning. You will manage courses, content, schedules, and learner communications while delivering timely support and robust reporting to drive training effectiveness.

The role requires hands-on Workday Learning experience, strong problem solving, and collaboration with HR and L&D teams to enable enterprise learning initiatives.

Qualifications

• Bachelor's degree in Human Resources, Business, Information Systems, Learning & Development, or a related field, or equivalent work experience is preferred.
• Minimum of three (3) years of Learning Management System administration experience.
• Hands-on experience administering Workday Learning is required.
• Experience supporting instructor-led, virtual instructor-led, and online learning programs.
• Strong analytical skills with experience creating and interpreting LMS reports and dashboards.
• Excellent customer service, communication, troubleshooting, and problem-solving skills.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Advanced proficiency in Microsoft Office, including Excel.

Responsibilities

• Administer and maintain the organization's LMS, with hands-on responsibility for Workday Learning.
• Configure and manage courses, curricula, certifications, learning journeys, instructor-led training, virtual classes, and online learning programs.
• Coordinate course scheduling, enrollments, attendance tracking, completions, and learner communications.
• Upload, test, publish, and maintain digital learning content while ensuring data accuracy and quality.
• Provide timely technical support to learners, instructors, and business partners by resolving LMS-related issues and responding to user inquiries.
• Generate and analyze LMS reports and dashboards to monitor compliance, learner engagement, and training effectiveness.
• Perform routine audits to ensure learner records, assignments, and course completions are accurate and up to date.
• Collaborate with Learning & Development, HR, HR Technology, and external learning vendors to support learning initiatives, system enhancements, and integrations.
• Participate in testing, validation, and implementation of Workday updates, new functionality, and LMS enhancements.
• Develop and maintain LMS documentation, operational procedures, and user guides to support governance and consistent system administration.
• Identify opportunities to improve LMS functionality, processes, and the overall learner experience.

Skills

Workday Learning

LMS administration

Reporting & analytics

Customer service

Problem solving

Excel

Project management

Education

Bachelor’s degree in HR/Business/IS/L&D or related field

Tools

Workday Learning

Excel

Job description

Sonoco is seeking an LMS Specialist to oversee daily administration and continuous improvement of the Learning Management System with a strong emphasis on Workday Learning. You will manage courses, content, schedules, and learner communications while delivering timely support and robust reporting to drive training effectiveness.

The role requires hands-on Workday Learning experience, strong problem solving, and collaboration with HR and L&D teams to enable enterprise learning initiatives.