Hybrid LMS Specialist: Workday Learning & Analytics

SONOCO CANADA; Poland; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

SONOCO CANADA seeks a Learning Management System (LMS) Specialist to oversee day-to-day administration of Workday Learning and related LMS functions in a hybrid Poland-based setup. You will configure courses, manage learning journeys, and support users, delivering insights via reports to enhance organizational learning.

The ideal candidate has 3+ years of LMS experience, hands-on Workday Learning expertise, and strong analytical and communication skills to collaborate with HR, L&D, and external

Qualifications

• Bachelor's degree in HR, Business, Information Systems, Learning & Development, or equivalent work experience.
• Minimum of three (3) years of LMS administration experience.
• Hands-on experience administering Workday Learning is required.
• Experience supporting instructor-led, virtual instructor-led, and online learning programs.
• Strong analytical skills with LMS reports and dashboards.
• Excellent customer service, communication, troubleshooting, and problem-solving skills.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Advanced proficiency in Microsoft Office, including Excel.

Responsibilities

• Administer and maintain the LMS, with hands-on responsibility for Workday Learning.
• Configure and manage courses, curricula, certifications, learning journeys, ILT, virtual classes, and online learning programs.
• Coordinate course scheduling, enrollments, attendance tracking, completions, and learner communications.
• Upload, test, publish, and maintain digital learning content while ensuring data accuracy and quality.
• Provide timely technical support to learners, instructors, and business partners by resolving LMS-related issues and responding to user inquiries.
• Generate and analyze LMS reports and dashboards to monitor compliance, learner engagement, and training effectiveness.
• Perform routine audits to ensure learner records, assignments, and course completions are accurate and up to date.
• Collaborate with Learning & Development, HR, HR Technology, and external learning vendors to support learning initiatives, system enhancements, and integrations.
• Participate in testing, validation, and implementation of Workday updates, new functionality, and LMS enhancements.
• Develop and maintain LMS documentation, operational procedures, and user guides to support governance and consistent system administration.
• Identify opportunities to improve LMS functionality, processes, and the overall learner experience.

Skills

Customer service

Analytical skills

Project management

Communication

Education

Bachelor's degree in HR, Business, Information Systems, Learning & Development, or related field

Tools

Workday Learning

Microsoft Excel

SCORM

Job description

SONOCO CANADA seeks a Learning Management System (LMS) Specialist to oversee day-to-day administration of Workday Learning and related LMS functions in a hybrid Poland-based setup. You will configure courses, manage learning journeys, and support users, delivering insights via reports to enhance organizational learning.

The ideal candidate has 3+ years of LMS experience, hands-on Workday Learning expertise, and strong analytical and communication skills to collaborate with HR, L&D, and external