Travel Advisor for SAS with Danish

Concentrix; Bydgoszcz; On-site; PLN 50,000 - 70,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Equal opportunities for all

Fully paid 2-month training program

International and diverse work enviro…

Coaching and mentoring for growth

Modern office in Warsaw

Job summary

SAS invites applications for a Travel Advisor role in Warsaw, handling premium Nordic airline inquiries in Danish and English. You will guide customers through ticket purchases, support travel issues, and communicate via calls and chat, building trust through attentive service.

The role requires Danish (C1) and English (B2), a collaborative mindset, exceptional organization, and a readiness to work from our Warsaw office, with a comprehensive training program provided.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Helpful, collaborative spirit; enthusiastic, patient, open-minded.
• Excellent communication, active listening and clarity.
• Highly organized and accurate.
• Willing to work from our office in Warsaw.

Responsibilities

• Be the first contact for premium travel inquiries.
• Assist with purchasing airline tickets and handling payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships to build trust.

Skills

Danish (C1)

English (B2)

Active listening

Clear communication

Organized

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.