Swiss-Language CS Specialist - Customer Support & Warranty

Concentrix; Katowice; Vor Ort; PLN 101.556 - 121.644; Vollzeit

Benefits dieser Stelle

Private health insurance

Group insurance

Training and development programs

Language courses

Social activities

Zusammenfassung

A leading customer service company in Katowice is looking for a Customer Service Specialist fluent in Swiss. You will support customers via calls, emails, and social media, handling inquiries and warranty claims. Strong proficiency in English and MS Office is essential. The role offers a full-time contract, comprehensive training, and various perks including private health insurance and participation in social activities. Work hours are Monday to Friday, 8:00–18:00, with competitive salary.

Qualifikationen

• Fluency in Swiss (C1) required for customer interactions.
• Good command of English (B2) for teamwork and training.
• Proficiency in MS Office for documentation tasks.

Aufgaben

• Provide customer service for incoming calls.
• Handle inquiries via various communication channels.
• Process warranty claims and resolve technical issues.
• Maintain high-quality customer service.

Kenntnisse

Fluent Swiss (C1)

English (B2)

Excellent computer skills

Communication skills

Organizational skills

Friendly demeanor

Tools

MS Office

Jobbeschreibung

A leading customer service company in Katowice is looking for a Customer Service Specialist fluent in Swiss. You will support customers via calls, emails, and social media, handling inquiries and warranty claims. Strong proficiency in English and MS Office is essential. The role offers a full-time contract, comprehensive training, and various perks including private health insurance and participation in social activities. Work hours are Monday to Friday, 8:00–18:00, with competitive salary.