Strategic Accounts Leader — Growth & Trusted Advisor

American Express Global Business Travel; Województwo mazowieckie; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks from major providers

Access to 20,000+ courses on learning

Diversity & Inclusion programs

Wellbeing resources

Job summary

Amex GBT is seeking an Account Manager in Poland. You will act as the primary local link between regional clients and the main corporate organization, driving retention, satisfaction, and growth with minimal daily supervision from headquarters.

You will blend elements of high-level sales, program management, and trusted advisory work, coordinating with product, support, and delivery teams to ensure value delivery and issue resolution while conducting regular governance reviews.

Qualifications

• Stress resistance and multi-tasking ability required.
• Strong time-management and priority setting.
• Ability to identify opportunities and drive execution aligned with targets.
• Excellent relationship management with senior stakeholders.
• Autonomy while being a team player; structured approach and a winning mindset.

Responsibilities

• Account Planning: Build and execute multi-year strategic joint plans for major customers.
• Executive Engagement: Build trusted relationships with senior decision-makers.
• Revenue Growth: Identify and close cross-selling/upselling opportunities within accounts.
• Internal Coordination: Lead cross-functional teams to ensure seamless delivery and issue resolution.
• Governance & Review: Conduct regular business reviews and track ROI.

Skills

Stress resistant

Time management

Opportunity spotting

Relationship management

Autonomous as team player

Structured

Will to win mentality

Job description

Amex GBT is seeking an Account Manager in Poland. You will act as the primary local link between regional clients and the main corporate organization, driving retention, satisfaction, and growth with minimal daily supervision from headquarters.

You will blend elements of high-level sales, program management, and trusted advisory work, coordinating with product, support, and delivery teams to ensure value delivery and issue resolution while conducting regular governance reviews.