Strategic Account Manager: Growth & Exec Ties (Hybrid)

American Express Global Business Travel; Polska; In loco; PLN 90.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement programs

Parental leave

Adoption assistance

Wellbeing resources

Travel perks

Learning platform access

Inclusion Groups

Descrizione del lavoro

American Express Global Business Travel is seeking an Account Manager to serve as the primary local link between regional clients and the corporate organization. You will drive retention, satisfaction, and organic growth while collaborating with cross-functional teams to deliver integrated travel solutions.

This role blends sales, program management, and trusted advisory skills. You will manage a portfolio of HQ or non-HQ customers from Poland, conducting regular business reviews and shaping

Competenze

• Ability to build strategic, multi-year plans
• Ability to engage seniore stakeholders and drive outcomes
• Identifying cross-sell/upsell opportunities within accounts
• Leading cross-functional teams to deliver solutions
• Conducting regular business reviews to demonstrate ROI

Mansioni

• Account Planning: Build and execute written, multi-year strategic joint plans tailored to each major customer’s business goals.
• Executive Engagement: Cultivate trusted relationships with senior stakeholders and decision-makers at the client organization.
• Revenue Growth: Identify and close cross-selling and upselling opportunities within existing accounts to meet expansion targets.
• Internal Coordination: Lead virtual or cross-functional internal teams (product, support, delivery) through influence to ensure seamless solution delivery and issue resolution.
• Governance & Review: Conduct regular business reviews (QBRs) and track performance metrics to demonstrate ongoing ROI and strategic value.

Conoscenze

Account planning

Executive engagement

Opportunity identification

Relationship management

Ecosystem understanding

Autonomy

Structured approach

Persistence/will to win

Descrizione del lavoro

American Express Global Business Travel is seeking an Account Manager to serve as the primary local link between regional clients and the corporate organization. You will drive retention, satisfaction, and organic growth while collaborating with cross-functional teams to deliver integrated travel solutions.

This role blends sales, program management, and trusted advisory skills. You will manage a portfolio of HQ or non-HQ customers from Poland, conducting regular business reviews and shaping