Strategic Key Account Manager — Hybrid & Global Growth

Gebauer & Griller; Gliwice; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Private healthcare

Flexible working hours

Career development

Renovated office in Gliwice

German language training

Job summary

Gebauer & Griller, based in Gliwice, Poland, seeks a Customer & Account Manager to act as the primary commercial contact for assigned customers and to develop long‑term relationships. The role emphasizes strategic account planning, profitable growth, and preparing competitive pricing proposals.

You will lead RFQs, coordinate with Inside Sales, Engineering, Product Management, Operations, Supply Chain, Quality and Finance, and travel for customer meetings as needed.

Qualifications

• University degree in business administration, engineering, economics or in a comparable field.
• Strong commercial understanding with experience in RFQs, quotations, pricing, and commercial negotiations.
• Very good English language skills, both written and spoken.
• Proficient German language skills, both written and spoken, are required.
• Ability to work effectively across international and cross-functional teams.

Responsibilities

• Define and implement account strategies supporting profitable growth, customer retention, and business development.
• Identify and pursue new business opportunities with existing and potential customers.
• Plan and conduct customer meetings, business reviews, and commercial negotiations.
• Manage customer‑related commercial escalations and coordinate appropriate internal actions.
• Lead customer RFQs from initial inquiry and through quotation, negotiation, and commercial closure.
• Coordinate feasibility assessments, costing inputs, and internal commercial reviews with relevant functions.
• Validate the commercial plausibility of calculations and prepare competitive pricing proposals.
• Negotiate prices, commercial conditions, framework agreements, and single orders within approved authorities.
• Follow up on open quotations and drive RFQs toward successful commercial closure.
• Ensure agreed prices, conditions, volumes, and customer requirements are properly documented and communicated internally.

Skills

Key Account Management

German language skills

English language skills

Commercial negotiations

Cross-functional collaboration

Education

University degree in business/economics/engineering

Job description

Gebauer & Griller, based in Gliwice, Poland, seeks a Customer & Account Manager to act as the primary commercial contact for assigned customers and to develop long‑term relationships. The role emphasizes strategic account planning, profitable growth, and preparing competitive pricing proposals.

You will lead RFQs, coordinate with Inside Sales, Engineering, Product Management, Operations, Supply Chain, Quality and Finance, and travel for customer meetings as needed.