ServiceNow Developer - IRM & ITSM Specialist

Sii Poland; Łódź; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Open management

Medical care

Team events

Job summary

Sii Poland is seeking a skilled ServiceNow Developer to join our team delivering enterprise IT service management and platform upgrades across Europe. You will work on ITSM, ITOM, ITAM, HRSD, SecOps, SPM, and IRM modules, develop scripts, configure risk and compliance within IRM, and collaborate in Scrum ceremonies.

The role requires at least 5 years of ServiceNow experience, strong analytical and communication skills, fluent Polish and English, and residing in Poland.

Qualifications

• Minimum 5 years of experience as a ServiceNow Developer.
• Experience with core ServiceNow modules: Incident, Problem, Change, SLAs, CMDB, Knowledge, and Service Requests.
• Experience with ServiceNow IRM module configuration: Risk, Policy and Compliance, Audit, Vendor Risk.
• Ability to configure risk statements, KRIs and IRM dashboards.
• Organized, focused work approach and strong communication.

Responsibilities

• Create and maintain documentation and participate in testing and deployments.
• Analyze requirements, review sessions, design reviews, and Scrum meetings.
• Perform ServiceNow administration, configuration, security, workflows, data management, and integrations.
• Develop scripts (Business Rules, UI Actions, ACLs, UI Policies, UI Pages).
• Set up dashboards and reporting; integrate with third-party tools and REST/SOAP services.
• Validate technical solutions before deployment.

Skills

ServiceNow Development

Analytical Skills

Communication Skills

Polish (Native)

English (Fluent)

Tools

Incident Management

Problem Management

Change Management

CMDB

IRMS/IRM Configuration

Job description

Sii Poland is seeking a skilled ServiceNow Developer to join our team delivering enterprise IT service management and platform upgrades across Europe. You will work on ITSM, ITOM, ITAM, HRSD, SecOps, SPM, and IRM modules, develop scripts, configure risk and compliance within IRM, and collaborate in Scrum ceremonies.

The role requires at least 5 years of ServiceNow experience, strong analytical and communication skills, fluent Polish and English, and residing in Poland.