Senior ServiceNow Developer — IRM & ITSM Expert (Poland)

Sii Poland; Wrocław; Vor Ort; PLN 160.000 - 230.000; Vollzeit

Benefits dieser Stelle

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

Open and accessible management team

Zusammenfassung

Sii Poland is seeking a skilled ServiceNow Developer in Wroclaw to drive platform improvements and deliver robust IT service management solutions. The role emphasizes IRM integration, risk management, and extensive scripting in ServiceNow.

You will collaborate with cross-functional teams, contribute to design reviews, and participate in upgrades while ensuring high-quality deliverables. Fluency in Polish and English, and Poland residency are required.

Qualifikationen

• Minimum 5 years of experience as a ServiceNow Developer.
• Experience with Incident, Problem, Change, Service Level Management, CMDB, Knowledge Management, and Service Request Management.
• Experience with ServiceNow IRM including Risk, Policy & Compliance, Audit, and Vendor Risk Management.
• Knowledge of risk assessment methodologies, control testing, and compliance frameworks within IRM.
• Ability to configure risk statements, control objectives, risk indicators, and IRM dashboards.
• Strong analytical and communication skills.
• Fluency in Polish and English; residing in Poland.

Aufgaben

• Create and maintain documentation for ServiceNow projects.
• Participate in testing, deployments, and requirement analysis.
• Contribute to design reviews, Scrum ceremonies, and knowledge sharing.
• Perform platform upgrades, including skipped records review.
• Handle admin tasks: configuration, security, workflows, data management, and integrations.
• Identify automation opportunities to enhance user experience.
• Develop scripts (Business Rules, UI Actions, ACLs, UI Policies, UI Pages).
• Create and modify Flow/Workflow, portals and widgets.
• Set up dashboards with reporting capabilities.
• Integrate with 3rd-party tools and external ServiceNow instances via REST/SOAP.

Kenntnisse

ServiceNow Development

Incident/Problem/Change Management

Integrated Risk Management (IRM)

Risk assessment & compliance

Analytical skills

Communication skills

Polish language

English language

Poland resident

Tools

REST/SOAP APIs

ServiceNow IRM

CMDB

Jobbeschreibung

Sii Poland is seeking a skilled ServiceNow Developer in Wroclaw to drive platform improvements and deliver robust IT service management solutions. The role emphasizes IRM integration, risk management, and extensive scripting in ServiceNow.

You will collaborate with cross-functional teams, contribute to design reviews, and participate in upgrades while ensuring high-quality deliverables. Fluency in Polish and English, and Poland residency are required.