Senior ServiceNow Developer – IRM & ITSM (Poland)

Sii Poland; Białystok; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

Open management team

Job summary

Sii Poland is seeking an experienced ServiceNow Developer to join our Europe-wide team. You will work on platform upgrades, administration, configuration, and integration across ITSM, ITOM, and IRM modules.

The role requires strong analytical and communication skills, plus fluency in Polish and English and residing in Poland. You will contribute to delivering automated solutions and scalable workflows for enterprise clients.

Qualifications

• 5+ years of experience as a ServiceNow Developer.
• Experience with core ServiceNow modules: Incident, Problem, Change, SLM, CMDB, Knowledge, and Service Request Management.
• Experience with ServiceNow IRM modules: Risk Management, Policy & Compliance Management, Audit Management, Vendor Risk Management.
• Knowledge of risk assessment methodologies, control testing, issue management and compliance frameworks within ServiceNow IRM.
• Ability to configure risk statements, control objectives, KRIs, and reporting dashboards in IRM.
• Polish and English fluency; residing in Poland.

Responsibilities

• Create and maintain documentation.
• Participate in testing, deployment, requirement analysis, design reviews, and Scrum meetings.
• Perform ServiceNow administration, configuration, security, workflows, data management and integrations.
• Develop scripts (Business Rules, UI Actions, ACLs, UI Policies, UI Pages).
• Develop and customize Flow/Workflow, portals and widgets; set up dashboards with reporting capabilities.
• Integrate with 3rd-party tools and REST/SOAP web services; validate solutions before deployment.
• Identify automation opportunities to improve end-user experience.

Skills

Analytical thinking

Communication skills

Organized

Tools

Incident Management

Problem Management

Change Management

Service Level Management

CMDB

Knowledge Management

Service Request Management

IRM (Integrated Risk Management)

Policy & Compliance Management

Audit Management

Vendor Risk Management

Job description

Sii Poland is seeking an experienced ServiceNow Developer to join our Europe-wide team. You will work on platform upgrades, administration, configuration, and integration across ITSM, ITOM, and IRM modules.

The role requires strong analytical and communication skills, plus fluency in Polish and English and residing in Poland. You will contribute to delivering automated solutions and scalable workflows for enterprise clients.