Senior ServiceNow Developer - IRM & ITSM Expert

Sii Poland; Bydgoszcz; Hybrid; PLN 130,000 - 210,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Centre of internal trainings

Many experts you can learn from

Job summary

Sii Poland is seeking a skilled ServiceNow Developer to join our Europe-wide team. You will handle core modules, IRM configurations, and automation opportunities, while collaborating in Scrum-driven delivery across multiple clients.

The role emphasizes robust scripting, integration work, and platform upgrades, with a focus on delivering reliable, scalable ServiceNow solutions in a diverse, inclusive environment.

Qualifications

• Minimum 5 years of experience as a ServiceNow Developer.
• Experience with core ServiceNow modules including Incident, Problem, Change, SLM, CMDB, Knowledge, and Service Request Management.
• Experience with ServiceNow IRM module configuration (Risk, Policy & Compliance, Audit, Vendor Risk).

Responsibilities

• Create and maintain documentation for ServiceNow processes.
• Participate in testing, deployments, and Scrum ceremonies.
• Analyze requirements, review designs, and participate in design reviews.
• Perform platform upgrades and skipped records review.
• Configure ServiceNow, including security, workflows, data management, and integrations.
• Identify opportunities for automation to improve user experience.
• Develop scripts in Business Rules, UI Actions, ACLs, UI Policies, UI Pages.
• Create and customize Flow/Workflow, portals, and widgets.
• Set up dashboards and reporting.
• Integrate with third-party tools and REST/SOAP APIs.
• Validate solutions before deployment.

Skills

Analytical skills

Communication skills

Polish & English

Poland resident

Tools

ServiceNow

REST/SOAP Web Services

Job description

Sii Poland is seeking a skilled ServiceNow Developer to join our Europe-wide team. You will handle core modules, IRM configurations, and automation opportunities, while collaborating in Scrum-driven delivery across multiple clients.

The role emphasizes robust scripting, integration work, and platform upgrades, with a focus on delivering reliable, scalable ServiceNow solutions in a diverse, inclusive environment.