Senior Technical Account Partner | Remote, Strategic Growth

Lever, Inc.; Polska; On-site; PLN 526,000 - 663,000; Full time

Benefits offered by this job

Remote working environment

Equity participation

Equitable compensation bands

Cross-functional collaboration across:

Professional development in security/"

Job summary

Lever, Inc. is seeking a senior, customer-facing professional to drive adoption and long-term value for strategic technology accounts.

You will partner with Sales, Product, Engineering, Marketing, and Support to resolve issues and influence product evolution, translating complex topics into business outcomes for practitioners and executives. Remote role with a focus on strategic problem solving, proactive engagement, and cross-functional collaboration across technical and business teams.

Qualifications

• 5+ years of experience in a customer-facing technology role.
• Ability to translate complex technical topics into business value.
• Experience with developer workflows and CI/CD environments.

Responsibilities

• Manage a portfolio of strategic customers and build long-term relationships with technical stakeholders and executives.
• Develop personalized customer success plans to increase adoption and value.
• Collaborate with Sales for executive business reviews and with Product to advocate for roadmap changes.
• De-escalate urgent situations and manage churn risk.
• Contribute to documentation and processes to improve service quality.

Skills

Technical account management

Executive communication

Relationship-building

Strategic thinking

Problem-solving

DevSecOps interest

Business value translation

Executive presence

Education

Bachelor’s degree in Engineering/Computer Science

Tools

Git

GitHub Actions

GitLab

CircleCI

Jenkins

Buildkite

Job description

Lever, Inc. is seeking a senior, customer-facing professional to drive adoption and long-term value for strategic technology accounts.

You will partner with Sales, Product, Engineering, Marketing, and Support to resolve issues and influence product evolution, translating complex topics into business outcomes for practitioners and executives. Remote role with a focus on strategic problem solving, proactive engagement, and cross-functional collaboration across technical and business teams.