Senior Account Manager — Remote Growth & Renewals Lead

Stateside; Poland; Remote; PLN 315,000 - 482,000; Full time

Benefits offered by this job

Health Insurance

Quarterly offsite trips

Monthly wellness stipend

Coaching & leadership training

Paid time off + holidays

Laptop & remote setup

Job summary

Stateside, a remote-friendly LATAM-US talent partner, seeks an Account Manager to own and expand relationships with our portfolio clients. You’ll be their strategic ally—unlockting growth, delivering value, and driving long-term success.

In this role, you’ll renew and grow accounts, collaborate with Sales and Delivery teams, and serve as trusted advisor across business and technical stakeholders. Fluency in English and Spanish is required, with LATAM base and travel to the U.S. as needed.

Qualifications

• 5+ years in client success, sales, or account management roles.
• 3+ years of proven success in a B2B customer-facing environment.
• Fluent in English and Spanish.
• Based in LATAM with occasional travel to the U.S. and quarterly LATAM meetups.

Responsibilities

• Be the Voice of the Client: Own key client relationships - understand their business priorities, challenges, and success metrics.
• Deliver a high-touch, proactive experience that drives satisfaction and results.
• Drive Renewals & Growth: Lead renewals and upsells; identify opportunities and collaborate with Sales to grow revenue.
• Build Strategic Partnerships: Act as trusted advisor for client stakeholders across technical and business teams.
• Collaborate with delivery team to ensure performance meets and exceeds expectations; champion quality and transparency.
• Track & Optimize: Own NPS and satisfaction metrics; surface feedback for continuous improvement.

Skills

Relationship building

Revenue growth

Ambiguity tolerance

Delivery of results

Communication

Account management

Leadership capability

Job description

Stateside, a remote-friendly LATAM-US talent partner, seeks an Account Manager to own and expand relationships with our portfolio clients. You’ll be their strategic ally—unlockting growth, delivering value, and driving long-term success.

In this role, you’ll renew and grow accounts, collaborate with Sales and Delivery teams, and serve as trusted advisor across business and technical stakeholders. Fluency in English and Spanish is required, with LATAM base and travel to the U.S. as needed.