Client Partner: Remote Executive Engagement Lead

Apex Clearing Corporation; Poland; Hybrid; PLN 350.000 - 600.000; Vollzeit

Benefits dieser Stelle

Comprehensive Medical Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Profit Sharing Program

Travel Incentive

Remote Work

Flexible Scheduling

Zusammenfassung

Apex IT is seeking a Client Partner to manage strategic client engagements, drive satisfaction, and minimize escalations. The role emphasizes executive leadership and ongoing account growth across projects, with remote or on-site client work.

The Client Partner will oversee delivery, coordinate with offshore teams, and ensure proposals reflect client needs while maintaining strong, lasting partnerships across multiple accounts.

Qualifikationen

• Bachelor's degree in Computer or Information Science-related field or commensurate experience required.
• Experience in senior management with customer-facing delivery capabilities.
• Knowledge of Oracle or Salesforce or related enterprise platforms.

Aufgaben

• Manages customer engagement and sets expectations to minimize escalations.
• Responds to escalations and implements corrective actions to prevent recurrence.
• Identifies and closes upsell / cross-sell opportunities to grow accounts.
• May lead on projects and provide executive leadership to client teams.
• Builds strong relationships with clients and internal stakeholders to ensure delivery excellence.

Kenntnisse

Executive leadership

Client relationship management

Project management

Communication skills

Budget management

Problem solving

Sales understanding

Ausbildung

Bachelor's degree in Computer or Information Science

Tools

Oracle

Salesforce

Microsoft Office Suite

Jobbeschreibung

Apex IT is seeking a Client Partner to manage strategic client engagements, drive satisfaction, and minimize escalations. The role emphasizes executive leadership and ongoing account growth across projects, with remote or on-site client work.

The Client Partner will oversee delivery, coordinate with offshore teams, and ensure proposals reflect client needs while maintaining strong, lasting partnerships across multiple accounts.