Senior Order & Transport Operations Specialist

Clariant SE; Łódź; Hybrid; PLN 110,000 - 160,000; Full time

Benefits offered by this job

Base salary + bonus

Language bonuses

trainings

Language courses

Multisport card

Private health care

Life insurance

Eyeglasses refund

Restaurant discount card

Relocation package

Hybrid work

Team events

Career development

Job summary

Clariant's Łódź Order Management team seeks a Senior Order Management Specialist to independently run daily operations, maintain high service levels, and drive continuous improvement. The role emphasizes end-to-end processes and strong relationships with customers and internal teams.

You will own order and transport tasks, communicate with customers, support the team, ensure compliance, and contribute to projects.

Qualifications

• 2+ years in business areas such as customer service or Order Management.
• 2+ years SAP module knowledge; good knowledge of Excel, Word, and Outlook.
• Project management experience is a plus.
• Customer-centric mindset; translate needs into sustainable solutions.
• Mature communication with stakeholders and problem-solving.
• Ensure compliance/quality guidelines are respected within processes.
• Support and be a role model in problem-solving initiatives.
• University degree in Business, Economics, Sciences, Logistics or related.

Responsibilities

• Execute Order & Transport Operations daily with documentation and high quality.
• Communicate with internal and external customers promptly and professionally.
• Contribute to process improvement initiatives and projects.
• Maintain compliance with regulatory requirements and internal guidelines.
• Provide backup support and share knowledge within the team.
• Build strong cross-department connections to ensure smooth information flow.
• Deliver excellent customer service and exceed expectations.
• Uphold Clariant values and code of ethics.

Skills

Order Management

SAP

Excel

Customer service

Education

University degree

Tools

Microsoft Office

Job description

Clariant's Łódź Order Management team seeks a Senior Order Management Specialist to independently run daily operations, maintain high service levels, and drive continuous improvement. The role emphasizes end-to-end processes and strong relationships with customers and internal teams.

You will own order and transport tasks, communicate with customers, support the team, ensure compliance, and contribute to projects.