Senior Order Management & Logistics Specialist

Capgemini; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Medical care (Medicover)

Private life insurance

Sports card

Job summary

Capgemini Kraków is seeking an Order Management Senior Specialist to ensure seamless Order-to-Cash execution. You will link customers with internal teams, manage orders, coordinate deliveries, and resolve operational issues to uphold top-tier service standards.

You will collaborate with Sales, Supply Chain, Logistics, Production and Finance, ensuring timely fulfillment and accurate documentation while supporting continuous process improvements. Fluency in English and Italian is required.

Qualifications

• Minimum 2 years in Order Management, Customer Service, or Order-to-Cash operations.
• Bachelor’s degree in a related field.
• Experience with SAP or ERP/CRM systems and strong Excel skills.

Responsibilities

• Manage orders from entry to invoicing in the Order-to-Cash cycle.
• Be the primary contact for customers and internal stakeholders on order matters.
• Coordinate with Sales, Supply Chain, Logistics, Production and Finance for on-time fulfillment.
• Monitor order status, delivery schedules, back orders and requirements.
• Prepare and verify commercial, shipping and export documentation.
• Support inventory and receivables management activities.

Skills

Order Management

Customer Service

Supply Chain

Order-to-Cash

Education

Bachelor's degree in Supply Chain/Logistics/Business Admin

Tools

SAP

ERP/CRM systems

MS Excel

Job description

Capgemini Kraków is seeking an Order Management Senior Specialist to ensure seamless Order-to-Cash execution. You will link customers with internal teams, manage orders, coordinate deliveries, and resolve operational issues to uphold top-tier service standards.

You will collaborate with Sales, Supply Chain, Logistics, Production and Finance, ensuring timely fulfillment and accurate documentation while supporting continuous process improvements. Fluency in English and Italian is required.