Hybrid Order Management Specialist (SAP)

Clariant; Łódź; Hybrid; PLN 83,000 - 138,000; Full time

Benefits offered by this job

Language bonuses

Private health care

Multisport card

Relocation package

Hybrid work model

Training programs

Job summary

Clariant in Łódź, Poland, is seeking a Business Support Representative to join the Order Management Team in Łódź. The role requires 3+ years in order management, SAP knowledge, and strong Excel/Word skills, with English at B2 level.

You will perform transactional activities, follow standardized procedures, communicate with customers, and drive continuous improvements while supporting audits. The position offers a hybrid work model with relocation support if needed.

Qualifications

• 3+ years’ experience in Order Management
• Desirable Shared Services Center exposure
• University degree in Business Administration or Economics
• 2+ years SAP knowledge; good Excel/Word/Outlook
• English level B2; other languages are a plus

Responsibilities

• Perform daily/quarterly/yearly transactional activities to meet SLA/KPIs
• Follow up-to-date procedures and standardized processes
• Ensure timely, transparent communication with customers and stakeholders; escalate issues
• Drive quality and continuous improvement initiatives and contribute ideas
• Be proactive in value creation for the customer
• Ensure regulatory and audit compliance; back up team members as needed

Skills

Order management

SAP

English B2

MS Excel

Team player

Problem solving

Education

University degree in Business Administration or Economics

Tools

SAP

MS Word

Outlook

Job description

Clariant in Łódź, Poland, is seeking a Business Support Representative to join the Order Management Team in Łódź. The role requires 3+ years in order management, SAP knowledge, and strong Excel/Word skills, with English at B2 level.

You will perform transactional activities, follow standardized procedures, communicate with customers, and drive continuous improvements while supporting audits. The position offers a hybrid work model with relocation support if needed.