Senior Order Management Lead, Lean Process Excellence

Clariant SE

Łódź

Hybrid

PLN 300,000 - 520,000

Full time

2 days ago
Be an early applicant
Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Language bonuses
Multisport card
Private health care
Life insurance
Relocation support

Job summary

Clariant SE in Poland invites a Senior Process Manager Order Management (m/f/d) to lead end-to-end order-to-cash, drive operational excellence, and shape GBS strategy. You will head a high-performing OM team, align with global policies, and manage regional stakeholders while ensuring compliance and process standardization.

You will drive Lean-based improvements, oversee budgeting and capacity, and partner with BU leaders to deliver outstanding service with a strong customer focus.

Qualifications

  • 10–15 years of Order Management, Customer Service Operations, or Supply Chain experience with ~5 years in supervisory roles.

Responsibilities

  • Lead daily Order Management operations within SSC Poland with end-to-end process ownership.
  • Develop and retain a high-performing Order Management team through coaching and development plans.
  • Drive continuous improvement, identify gaps, and apply Lean methodologies to improve performance.
  • Manage resources, costs, and capacity within approved budgets and plan workload accordingly.
  • Serve as strategic operational partner for Business Units and regional teams, handling escalations with a customer-centric approach.
  • Lead change management, transformation, ERP implementations, and SSC scope expansion in collaboration with Head of SSC.
  • Maintain stakeholder relationships through governance meetings and cross-functional interfaces.
  • Contribute to SSC strategy and governance, including budgeting and LLT participation.
  • Ensure adherence to safety, ESHA, and BCM standards across the organization.

Skills

Leadership
Stakeholder management
Process improvement
Go-See-Act
Analytical thinking

Education

Master's degree

Tools

SAP SD/OTC
ERP systems

Job description

Clariant SE in Poland invites a Senior Process Manager Order Management (m/f/d) to lead end-to-end order-to-cash, drive operational excellence, and shape GBS strategy. You will head a high-performing OM team, align with global policies, and manage regional stakeholders while ensuring compliance and process standardization.

You will drive Lean-based improvements, oversee budgeting and capacity, and partner with BU leaders to deliver outstanding service with a strong customer focus.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Senior Process Manager Order Management (m/f/d)
Senior Process Manager Order Management (m/f/d)

Clariant SE • Łódź

Hybrid
PLN 300,000 - 520,000
Language bonuses
Multisport card
Private health care
+2
Global Lead-to-Order Process Optimizer
Global Lead-to-Order Process Optimizer

Vaillant Group • Poland

Hybrid
PLN 180,000 - 240,000
Flexible work model
Health & Wellness support
Time off & balance
+3
German-Speaking Senior Order Manager - Supply Chain
German-Speaking Senior Order Manager - Supply Chain

Antal Poland • Kraków

On-site
PLN 180,000 - 240,000
Life insurance
Private medical care
Great atmosphere
+2
Senior Manager, Global Customer Service Operations
Senior Manager, Global Customer Service Operations

Alcon MX • Poland

Remote
PLN 180,000 - 280,000
Private medical care
Group insurance
Lunch card
+3
Global Order Management Transformation Lead
Global Order Management Transformation Lead

Capgemini • Kraków

Hybrid
PLN 100,000 - 130,000
Medical care with Medicover
Private life insurance
Access to training and certifications
+1
Senior Supply Chain Transformation Lead
Senior Supply Chain Transformation Lead

Accenture Poland • Warszawa

Hybrid
PLN 420,000 - 640,000
Private medical care
Life insurance
Employee share purchase plan
+3
B2B Order Orchestrator
B2B Order Orchestrator

McCormick & Company, Incorporated • Łódź

On-site
PLN 60,000 - 90,000
Import/Export Specialist with Spanish (m/f/d)
Import/Export Specialist with Spanish (m/f/d)

Clariant • Łódź

On-site
PLN 70,000 - 117,000
Bonus scheme
Language bonus
II shift bonus
+5
Global Customer Experience Lead — Orders & Insights
Global Customer Experience Lead — Orders & Insights

dsm-firmenich • Toruń

On-site
PLN 90,000 - 150,000
O2C Manager (German) — Lead EMEA in Wroclaw GBS
O2C Manager (German) — Lead EMEA in Wroclaw GBS

DEKRA • Wrocław

Hybrid
PLN 180,000 - 240,000