Supply Chain Order & Service Specialist

PepsiCo

Kraków

On-site

PLN 71,000 - 87,000

Full time

48 hours ago

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Benefits offered by this job

Annual bonus

Comprehensive benefits package

On-site office in Kraków

Job summary

PepsiCo Kraków is seeking a Customer Order Management Specialist to support the Cluster Supply Chain team. You will handle order entry, pricing checks, and logistics coordination across national levels, while maintaining strong customer communication and issue resolution.

The role requires 1–2 years in order management, strong analytical skills, and fluent Polish and English. Excel expertise and office suite proficiency are essential; on-site Kraków location with a comprehensive benefits package

Qualifications

University degree as listed; Polish and English proficiency required.
1–2 years in a customer order management role; strong stakeholder alignment.
Excellent analytical and numerical abilities; great communication and interpersonal skills.
Strong Excel & Office package knowledge is mandatory.

Responsibilities

Handle order management and fulfillment tasks; capture/change orders and verify pricing.
Coordinate logistics to optimize shipping and delivery, incl. FTL and stock checks.
Communicate with customers to resolve issues and provide solutions.
Manage returns and close undelivered orders; coordinate with call centers and departments.
Support SC training programs and collaborate with cross-functional teams.