Senior Delivery Leader — AI-Powered Insurance Programs

EPAM Systems, Inc.; Łódź; On-site; PLN 300,000 - 420,000; Full time

Job summary

EPAM Systems, Inc. seeks a Senior Delivery Manager to own client engagements from qualification to value realization, acting as the primary link between Sales, Client Partners, Delivery, Solutions, and client leadership.

You will ensure commercial commitments translate into high-quality execution and sustainable account growth in the insurance domain. You will drive governance, P&L accountability, and AI-driven delivery improvements while scaling teams and shaping engagement models across

Qualifications

• 8+ years in IT services, consulting, or digital delivery with a hands-on technology background.
• Proven AI delivery experience and ability to drive AI adoption across the SDLC.
• Full ownership of mid- to large-scale engagements with clear P&L accountability.
• Direct ownership of RFP/RFI responses and proposals across complex deliveries.
• Experience in the insurance sector and familiarity with regulatory frameworks.

Responsibilities

• Own the engagement lifecycle end-to-end — from opportunity qualification through delivery execution and stabilization — with full ownership of outcomes and P&L (revenue and profitability)
• Build trusted relationships with C-level executives (e.g., CTO, CIO), VPs or senior client stakeholders; lead governance, expectation management, and escalations
• Lead presales engagements and own RFP/RFI responses, partnering with Sales and Solution Architects to shape the engagement model, delivery approach, and feasibility
• Lead the deal-to-delivery transition, ensuring SOWs, commercial agreements and delivery plans are aligned and executable
• Manage and grow a team of Delivery/Program Managers and Tech Leads — scaling from leading a single delivery team to overseeing a group of managers
• Establish data‑driven delivery governance (KPIs, reporting, escalation paths), mitigate risk and manage scope and commercial evolution
• Drive AI adoption across delivery teams to improve SDLC efficiency and translate AI-driven gains into competitive RFP and proposal narratives
• Oversee architecture governance, ensuring proposed solutions are reviewed, aligned with client requirements and constraints, and meet established quality standards

Skills

Executive engagement

RFP/RFI ownership

AI in delivery

Delivery governance

P&L accountability

Tools

Solution Architecture

Job description

EPAM Systems, Inc. seeks a Senior Delivery Manager to own client engagements from qualification to value realization, acting as the primary link between Sales, Client Partners, Delivery, Solutions, and client leadership.

You will ensure commercial commitments translate into high-quality execution and sustainable account growth in the insurance domain. You will drive governance, P&L accountability, and AI-driven delivery improvements while scaling teams and shaping engagement models across