Senior Cybersecurity Client Manager (Hybrid)

NTT America, Inc.; Warszawa; Hybrid; PLN 180,000 - 280,000; Full time

Job summary

NTT DATA in Warszawa is seeking a Senior Client Manager to lead and grow client relationships, driving land, expansion, and renewals across our solutions within assigned accounts. You own the accounts and ensure client satisfaction through their lifecycle, turning opportunities into real value for clients.

You will collaborate with vendors and partners, manage opportunities, pipelines, and forecasts using our sales tools, and act as the primary contact to foster strong business relationships

Qualifications

• Advanced experience in global partner management, sales environments, and customer service.
• Experience in the IT or professional services industry, focusing on business development and/or sales.
• Strong business acumen in sales, focusing on planning and leveraging tools and DATA.
• Knowledge of the company's offerings, client applications, use cases, and market trends.
• Ability to link our high-value services to specific client needs and outcomes.
• Experience in identifying and advancing opportunities at assigned prospects and clients, and coordinating internal and external resources to close sales opportunities.
• Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth.
• Prior experience with Salesforce.com contact platform.

Responsibilities

• Manage and grow relationships with clients and drive land, expansion, and renewals across solutions.
• Own assigned accounts and ensure client satisfaction throughout their lifecycle.
• Collaborate with stakeholders, vendors, and partners to achieve results.
• Manage opportunities, pipelines, and forecasts using sales tools and methodologies.
• Develop governance and compliance policies to manage risk and financial governance.

Skills

Global partner management

Sales experience

Business acumen

Client engagement

Salesforce.com

Strategic thinking

Education

Bachelor's degree in business or sales-related field

Job description

NTT DATA in Warszawa is seeking a Senior Client Manager to lead and grow client relationships, driving land, expansion, and renewals across our solutions within assigned accounts. You own the accounts and ensure client satisfaction through their lifecycle, turning opportunities into real value for clients.

You will collaborate with vendors and partners, manage opportunities, pipelines, and forecasts using our sales tools, and act as the primary contact to foster strong business relationships