Senior Client Manager

NTT Limited; Warszawa; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Employment contract & hybrid work

Private medical care with dental

Employee Assistance Program

Cafeteria platform

Group life insurance

Online training platform

Flexible hours

Job summary

NTT DATA is seeking a Senior Client Manager to lead and grow key client relationships across solutions, owning land, expansion, and renewals. You will coordinate with vendors and partners, manage accounts, pipelines, and forecasts using our sales tools, and articulate how our services deliver value.

Fluent Polish and English, a Bachelor’s degree in business or a related field, and IT/professional services experience are required. The role offers hybrid work and competitive benefits.

Qualifications

• Advanced experience in global partner management and sales environments.
• Experience in IT or professional services focusing on business development/sales.
• Bachelor’s degree or equivalent in business or sales-related field.
• Fluent Polish and English language skills.

Responsibilities

• Manage and grow client relationships across assigned accounts.
• Land, expansion, and renewals across all solutions; own accounts and forecasts.
• Coordinate with vendors and partners; articulate value and drive demand.
• Develop governance and compliance policies to manage risk and financial governance.

Skills

Global partner management

Sales environments

Customer service

IT industry experience

Business development / sales

Salesforce.com

Bachelor's degree in business

Polish and English language skills

Education

Bachelor's degree or equivalent in business or sales-related field

Tools

Salesforce

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA As a Senior Client Manager at NTT DATA, you will be instrumental in managing and growing relationships with our clients. Your main focus will be to drive land, expansion, and renewals across all our solutions within your assigned accounts. You will take full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle. This role is not just about sales; it is about building lasting connections and identifying how our services can add real value to their business. You will work closely with various stakeholders, including vendors and partners, to achieve the results we aim for. Using our company's sales tools and methodologies, you will effectively manage accounts, opportunities, pipelines, and forecasts. As the main point of contact for your clients, you will ensure open and effective communication channels are developed and maintained, providing a reliable touchpoint that fosters strong business relationships. Your role goes beyond just meeting quotas. You will identify current needs, articulate how we can meet those needs through our solutions, and drive demand. By encouraging clients to explore additional services, you will play a key role in nurturing revenue growth. You will also engage in developing governance and compliance policies to manage risk and ensure financial governance and compliance within your area of specialization.

To thrive in this role, you need to have: Advanced experience in global partner management, sales environments, and customer service. Experience in the IT or professional services industry, focusing on business development and/or sales. Strong business acumen in sales, focusing on planning and leveraging tools and DATA. Knowledge of the company's offerings, client applications, use cases, and market trends. Ability to link our high-value services to specific client needs and outcomes. Experience in identifying and advancing opportunities at assigned prospects and clients, and accountability for coordinating internal and external resources to close sales opportunities. Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth. Prior experience with the Salesforce.com contact platform. A bachelor’s degree or equivalent in business or a sales-related field. Polish and English language skills

What we offer:

• Employment contract & hybrid work
• Necessary work tools (laptop, iPhone, company car)
• Private medical care with dental option
• Employee Assistance Program (e.g. psychological)
• Cafeteria platform
• Group life insurance
• Individual training budget (up to 3000 PLN based on invoice)
• Online training platform
• Employee Retirement Program flexible hours (40 per week)
• Flexible working hours and hybrid work model
• Discounts with our technology partners

Workplace type: Hybrid Working

About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.

We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!