Senior Client Manager

NTT DATA, Inc.; Warszawa; Hybrid; PLN 120,000 - 160,000; Full time

Benefits offered by this job

Private medical care with dental option

Employee Assistance Program

Cafeteria platform

Group life insurance

Individual training budget (up to 3000 PLN)

Employee retirement program

Discounts with technology partners

Job summary

NTT DATA, Inc. is seeking a Senior Client Manager in Warsaw, Poland, to manage and grow relationships with clients while driving sales of land and expansion opportunities. The ideal candidate will have advanced experience in global partner management and solid analytical skills to leverage data and tools for business development.

This position offers a hybrid working model with various benefits, including private medical care, flexible hours, and training budgets.

Qualifications

• Advanced experience in global partner management.
• Experience in the IT or professional services industry.
• Knowledge of company offerings and market trends.

Responsibilities

• Manage and grow relationships with clients.
• Drive sales of land, expansion, and renewals.
• Serve as the main point of contact for clients.

Skills

Global partner management

Sales environments

Customer service

Business development

Strong business acumen

Client engagement

Salesforce.com platform

Fluent Polish

Fluent English

Education

Bachelor's degree in business or a sales-related field

Job description

Senior Client Manager – NTT DATA

Responsibilities

As a Senior Client Manager, you will manage and grow relationships with clients, drive sales of land, expansion, and renewals, own accounts, ensure satisfaction, collaborate with stakeholders, and serve as the main point of contact. You will build long‑term connections, identify needs, propose solutions, encourage adoption of additional services, and manage risk, governance and compliance.

Qualifications

• Advanced experience in global partner management, sales environments, and customer service.
• Experience in the IT or professional services industry focusing on business development and/or sales.
• Strong business acumen in sales, planning, and leveraging tools and data.
• Knowledge of the company’s offerings, client applications, use cases, and market trends.
• Ability to link high‑value services to specific client needs and outcomes.
• Experience identifying and advancing opportunities at clients, coordinating internal and external resources to close sales opportunities.
• Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth.
• Prior experience with the Salesforce.com platform.
• A bachelor’s degree or equivalent in business or a sales‑related field.
• Fluent Polish and English language skills.

Benefits

• Employment contract & hybrid work.
• Necessary work tools (laptop, iPhone, company car).
• Private medical care with dental option.
• Employee Assistance Program (psychological support).
• Cafeteria platform.
• Group life insurance.
• Individual training budget (up to 3000 PLN, invoiced).
• Online training platform.
• Employee retirement program.
• Flexible hours (40 per week).
• Discounts with technology partners.

Workplace Type

Hybrid Working.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.