Salesforce Service Cloud Product Owner - Global Impact

Sii Poland; Warszawa; On-site; PLN 120,000 - 150,000; Full time

Benefits offered by this job

Great Place to Work

Profit sharing

Medical care

Centre of internal trainings

Open management team

Job summary

Sii Poland is seeking a Product Owner/Manager with a strong business focus to shape Salesforce-based solutions across the organization. You will work with stakeholders from various countries to translate user needs into scalable requirements and maintain a clear product backlog without hands-on development work.

The role emphasizes strategy, roadmap planning, and delivering improvements that enhance user experience for employees, managers, and operations teams in an international setting.

Qualifications

• 4+ years of experience in a Product Owner, Product Manager, Business Analyst, or Salesforce Consultant role with a strong business focus.
• Hands-on experience with Salesforce Service Cloud.
• Proven ability to manage backlogs, prioritize requirements, and collaborate with multiple stakeholder groups.
• Experience facilitating workshops, gathering requirements, and defining business solutions.
• Ability to bridge the gap between business stakeholders and technology teams.
• Solid understanding of Agile methodologies and practical experience working with product teams.

Responsibilities

• Owning the development and continuous improvement of Salesforce-based products, with a strong focus on Salesforce Service Cloud
• Managing the product backlog and defining priorities in collaboration with business stakeholders
• Contributing to product vision, roadmap planning and long-term development strategy
• Analyzing user needs and translating them into business and functional requirements
• Communicating effectively with stakeholders across different functions and countries
• Monitoring product usage, gathering user feedback and identifying opportunities for improvement
• Coordinating the implementation of new features and supporting change adoption initiatives

Skills

Backlog management

Agile methodologies

Stakeholder collaboration

Requirements gathering

Bridging business and tech

Tools

Salesforce Service Cloud

SOQL

Job description

Sii Poland is seeking a Product Owner/Manager with a strong business focus to shape Salesforce-based solutions across the organization. You will work with stakeholders from various countries to translate user needs into scalable requirements and maintain a clear product backlog without hands-on development work.

The role emphasizes strategy, roadmap planning, and delivering improvements that enhance user experience for employees, managers, and operations teams in an international setting.