Global Salesforce Service Cloud Product Owner

Sii Poland; Wrocław; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Great workplace

Profit sharing

Medical care

Internal trainings

Team events

Open management

Job summary

Sii Poland seeks a Product Owner/PM to shape and deliver Salesforce-enabled products across an international setting. You will translate stakeholder needs into scalable backlogs, collaborate on roadmaps, and ensure solutions improve user experience for employees, managers, and operations teams.

The role emphasizes business analysis, roadmap planning, and effective cross-functional communication without hands-on platform development. Fluency in English and Polish is essential.

Qualifications

• Minimum 4 years in a Product Owner/Product Manager/Business Analyst or Salesforce Consultant role with strong business focus.
• Hands-on experience with Salesforce Service Cloud.
• Proven ability to manage backlogs, prioritize requirements, and collaborate with multiple stakeholder groups.
• Experience facilitating workshops, gathering requirements, and defining business solutions.
• Ability to bridge the gap between business stakeholders and technology teams.
• Solid understanding of Agile methodologies and practical experience with product teams.
• Excellent English and Polish communication skills for international collaboration.

Responsibilities

• Owning the development and continuous improvement of Salesforce-based products, with a strong focus on Salesforce Service Cloud.
• Managing the product backlog and defining priorities in collaboration with business stakeholders.
• Contributing to product vision, roadmap planning and long-term development strategy.
• Analyzing user needs and translating them into business and functional requirements.
• Communicating effectively with stakeholders across different functions and countries.
• Monitoring product usage, gathering user feedback and identifying opportunities for improvement.
• Coordinating the implementation of new features and supporting change adoption initiatives.

Skills

Product ownership

Agile

Backlog management

Stakeholder communication

Tools

Salesforce Service Cloud

Job description

Sii Poland seeks a Product Owner/PM to shape and deliver Salesforce-enabled products across an international setting. You will translate stakeholder needs into scalable backlogs, collaborate on roadmaps, and ensure solutions improve user experience for employees, managers, and operations teams.

The role emphasizes business analysis, roadmap planning, and effective cross-functional communication without hands-on platform development. Fluency in English and Polish is essential.