Product Owner: Salesforce Service Cloud & Global Impact

Sii Poland; Lublin; On-site; PLN 120,000 - 160,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

Job summary

Sii Poland is seeking a results-driven Product Owner/Manager with a strong business mindset to lead Salesforce-based products, focusing on Service Cloud and stakeholder collaboration. The role emphasizes translating user needs into functional requirements while shaping the product roadmap and long-term strategy.

The ideal candidate will have 4+ years in related roles, English and Polish proficiency, and experience working with agile teams in an international environment.

Qualifications

• Minimum 4 years of experience in a Product Owner, Product Manager, Business Analyst, or Salesforce Consultant role with a strong business focus.
• Hands-on experience with Salesforce Service Cloud.
• Proven ability to manage backlogs, prioritize requirements, and collaborate with multiple stakeholder groups.
• Experience facilitating workshops, gathering requirements, and defining business solutions.
• Ability to bridge the gap between business stakeholders and technology teams.
• Solid understanding of Agile methodologies and practical experience working with product teams.
• Excellent English and Polish communication skills, enabling effective collaboration in an international environment.

Responsibilities

• Owning the development and continuous improvement of Salesforce-based products, with a strong focus on Salesforce Service Cloud
• Managing the product backlog and defining priorities in collaboration with business stakeholders
• Contributing to product vision, roadmap planning and long-term development strategy
• Analyzing user needs and translating them into business and functional requirements
• Communicating effectively with stakeholders across different functions and countries
• Monitoring product usage, gathering user feedback and identifying opportunities for improvement
• Coordinating the implementation of new features and supporting change adoption initiatives

Skills

Product Owner

Product Manager

Business Analyst

Salesforce Consultant

Salesforce Service Cloud

Tools

Salesforce Service Cloud

Job description

Sii Poland is seeking a results-driven Product Owner/Manager with a strong business mindset to lead Salesforce-based products, focusing on Service Cloud and stakeholder collaboration. The role emphasizes translating user needs into functional requirements while shaping the product roadmap and long-term strategy.

The ideal candidate will have 4+ years in related roles, English and Polish proficiency, and experience working with agile teams in an international environment.