Salesforce Product Owner: Service Cloud & Strategy

Sii Poland; Białystok; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Great Place to Work

Solid finances

Contracts with brands

Centre of internal trainings

Many experts you can learn from

Open management

Profit sharing

Sponsorship program

Regular integration events and trips

Comfortable offices

MySii app

Medical care

Job summary

Sii Poland is seeking a Product Owner with a strong business mindset to shape Salesforce Service Cloud–based solutions across its international operations. You will partner with stakeholders to translate needs into tangible product features and drive backlog prioritization, roadmaps, and value delivery.

The role emphasizes business analysis, stakeholder communication, and holistic product thinking rather than hands-on development, ensuring solutions align with strategic goals and user experience

Qualifications

• Minimum 4 years in Product Owner/PM/BA/ Salesforce consultant with business focus.
• Hands-on experience with Salesforce Service Cloud.
• Proven backlog management and prioritization.
• Experience facilitating workshops and gathering requirements.
• Ability to bridge business and tech teams.
• Strong understanding of Agile methodologies and product teams.
• Excellent English and Polish communication for international collaboration.

Responsibilities

• Own development and continuous improvement of Salesforce-based products, focusing on Service Cloud.
• Manage the product backlog and define priorities with business stakeholders.
• Contribute to product vision, roadmap planning, and long-term strategy.
• Analyze user needs and translate into business/functional requirements.
• Communicate effectively with stakeholders across functions and countries.
• Monitor product usage, gather feedback, identify improvement opportunities.
• Coordinate implementation of new features and support change adoption.

Skills

Product Ownership

Stakeholder Collaboration

Agile Methodologies

Business Analysis

Tools

Salesforce Service Cloud

Job description

Sii Poland is seeking a Product Owner with a strong business mindset to shape Salesforce Service Cloud–based solutions across its international operations. You will partner with stakeholders to translate needs into tangible product features and drive backlog prioritization, roadmaps, and value delivery.

The role emphasizes business analysis, stakeholder communication, and holistic product thinking rather than hands-on development, ensuring solutions align with strategic goals and user experience