Salesforce Product Owner - Service Cloud & Backlog Leader

Sii Poland; Warszawa; On-site; PLN 240,000 - 340,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

Open and accessible management team

Many experts you can learn from

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Job summary

Sii Poland is seeking a Product Owner/Manager with strong Salesforce expertise to build and enhance Salesforce-based products, notably Service Cloud, across an international environment.

You will manage the product backlog, define priorities with business stakeholders, and co-create the product vision, roadmap, and strategic direction. You will translate user needs into requirements and drive adoption across countries.

Qualifications

• At least 4 years of experience as Product Owner, Product Manager, Business Analyst or Salesforce Consultant with a business focus.
• Hands-on experience with Salesforce Service Cloud.
• Ability to manage backlogs, prioritise requirements, and collaborate with multiple stakeholder groups.
• Experience facilitating workshops, gathering requirements, and defining business solutions.
• Bridge between business stakeholders and technology teams.
• Knowledge of Agile methodologies and practical experience with product teams.
• Excellent English and Polish communication in an international environment.
• Living in Poland.

Responsibilities

• Developing and continuously improving Salesforce-based products, with a focus on Service Cloud.
• Managing the product backlog and defining priorities with business stakeholders.
• Co-creating the product vision, roadmap, and strategic direction.
• Analysing user needs and translating them into business and functional requirements.
• Driving communication with stakeholders across different business areas and countries.
• Monitoring product adoption and usage, gathering user feedback, and identifying improvement opportunities.
• Coordinating the implementation of new functionalities and supporting the change adoption process.

Skills

Product Owner

Backlog management

Stakeholder collaboration

Facilitation workshops

Agile methodologies

English communication

Polish communication

International environment

Tools

Salesforce Service Cloud

SOQL

Job description

Sii Poland is seeking a Product Owner/Manager with strong Salesforce expertise to build and enhance Salesforce-based products, notably Service Cloud, across an international environment.

You will manage the product backlog, define priorities with business stakeholders, and co-create the product vision, roadmap, and strategic direction. You will translate user needs into requirements and drive adoption across countries.