Remote Polish-German Medical Information Specialist

PLG; Polska; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

ProductLife Group is seeking a Medical Information Officer to support a long-term client project. The role involves handling medical information, pharmacovigilance and product quality complaint requests primarily by telephone, with professional communication to healthcare professionals and patients.

The position is permanent and fully remote, based in Poland within the EU. Candidates should have a scientific degree or healthcare qualification and 1–4 years of relevant experience, with fluency in

Qualifications

• Bachelor's or Master's degree in a scientific field or a healthcare qualification such as nursing or pharmacy.
• 1–4 years of experience in a medical, healthcare or scientific environment is required or beneficial.
• Experience handling medical information, pharmacovigilance or product quality complaints is advantageous.

Responsibilities

• Handle incoming medical information requests by telephone.
• Receive and document pharmacovigilance cases and product quality complaints.
• Communicate professionally with healthcare professionals and patients.
• Ensure requests and cases are processed accurately and within agreed deadlines.
• Prepare client reports and provide relevant KPIs.
• Maintain complete and accurate records in the required systems.
• Follow internal procedures, client requirements and applicable quality standards.
• Contribute to a high level of client and customer satisfaction.

Skills

Polish fluent

German fluent

English fluent

Education

Bachelor's or Master's in scientific field

Healthcare qualification (nursing or pharmacy)

Job description

ProductLife Group is seeking a Medical Information Officer to support a long-term client project. The role involves handling medical information, pharmacovigilance and product quality complaint requests primarily by telephone, with professional communication to healthcare professionals and patients.

The position is permanent and fully remote, based in Poland within the EU. Candidates should have a scientific degree or healthcare qualification and 1–4 years of relevant experience, with fluency in