Remote Customer Advisor with German C1 and English - Healthcare

Cross Border Talents; Województwo pomorskie; Remote; PLN 127,000 - 164,000; Full time

Job summary

A healthcare support company is seeking a Remote Customer Advisor fluent in German and English. You'll engage in health advisory tasks, provide customer consultation, and build long-term relationships. A Bachelor's or Master's degree in a relevant medical field is required. Their role offers full-time hours with various benefits including relocation support for onsite work in Szczecin.

Benefits

Private medical care

Training and development

Relocation help

Social activities

Employment contract with development opportunities

Vouchers for shopping and meals

Qualifications

• Must have a medical background with relevant degree.
• Advanced command of German (C1) and English (B2).
• Strong organizational and time management skills.

Responsibilities

• Engage in health advisory tasks to support brand success.
• Provide consultation and support to customers.
• Build relationships and maintain client trust.

Skills

Fluent in German (C1)

Fluent in English (B2)

Organizational skills

Multitasking

Passion for healthcare

Education

Bachelor's or Master's degree in pharmacy, biotechnology, biology, chemistry

Job description

Remote Customer Advisor with German C1 and English - Healthcare

Job Openings Remote Customer Advisor with German C1 and English - Healthcare

About the job Remote Customer Advisor with German C1 and English - Healthcare

Are you passionate about healthcare and have an excellent command of both German and English? If so, this role could be the perfect match for you!

We are looking for a dynamic individual who thrives on communication and is ready to make a significant impact by providing exceptional support to clients in the healthcare industry. This is your chance to merge your language skills with your interest in healthcare!

Full-time position with shifts from 8:00 to 19:00, Monday through Friday. Every second Saturday is a working day.

Key Responsibilities:

• Engage with health advisory tasks, contributing to the success of leading brands.
• Serve as a key communicator, ensuring smooth interactions between customers and our clients.
• Act as the first point of contact to provide consultation, assistance, and support to customers.
• Build and nurture long-term relationships, establishing trust with clients.
• Address customer inquiries and resolve issues, maintaining our clients reputation.
• Learn how to provide strategic advice and deliver outstanding customer service.
• Respond to various requests regarding pharmaceutical products via phone, email, and chat.

Qualifications:

• Medical background: A Bachelor's or Master's degree in pharmacy, biotechnology, biology, chemistry, or a related field (an absolute MUST).
• Advanced command of German (C1 and higher) and English B2 and higher (written and spoken).
• Strong organizational and time management skills.
• Self-driven and skilled at multitasking, ready to take on challenges.
• Passionate about healthcare and eager to enhance your expertise in a professional setting.

Please note: to be considered, applicants need to have either a EU member state passport, a valid Residence Permit for Poland, a student visa OR a confirmation that one is a current student or a recent graduate from a Polish university.

If you're ready to take the next step in your healthcare career while leveraging your language skills, we'd love to hear from you!

What We Offer:

• Relocation help for those moving from abroad (for onsite in Szczecin only): flight tickets costs plus real estate agency fee
• Private medical care
• Training and development: A two-week training program, followed by continuous support from a Training Buddy, to help you grow professionally.
• An international work environment that fosters diversity and broadens your experience.
• Social activities and events to foster team spirit and celebrate successes.
• Employment contract with opportunities for personal and professional development.
• Other pleasant extras: vouchers for shopping, meals vouchers, Multisport Card, entertainment tickets and more)