Remote Medical Information Specialist – EU Pharmacovigilance

Productlife Poland Sp. z.o.o.; Polska; Remote; PLN 42,000 - 64,000; Full time

Job summary

ProductLife Group seeks a Medical Information Officer to support a long-term client project. The role manages medical information, pharmacovigilance and product quality queries, primarily by telephone, with direct communication to healthcare professionals and patients.

This is a permanent, fully remote position based in Poland, EU-based due to client requirements. All three languages—Polish, German, and English—are mandatory for this role, reflecting the multinational client base and reporting

Qualifications

• Bachelor's or Master's degree in a scientific field.
• 1–4 years of experience in medical, healthcare or scientific environment.
• Experience handling medical information, pharmacovigilance or product quality complaints is advantageous.
• Experience communicating with healthcare professionals or patients is highly valued.

Responsibilities

• Handle incoming medical information requests by telephone.
• Receive and document pharmacovigilance cases and product quality complaints.
• Communicate professionally with healthcare professionals and patients.
• Ensure requests and cases are processed accurately and within deadlines.
• Prepare client reports and provide relevant KPIs.
• Maintain complete and accurate records in required systems.
• Follow internal procedures, client requirements and quality standards.
• Contribute to client and customer satisfaction.

Skills

Medical information handling

Pharmacovigilance experience

Client reporting

Communication with healthcare pros

Education

Science degree (Bachelor/Master)

Healthcare qualification (nursing/pharmacy)

Job description

ProductLife Group seeks a Medical Information Officer to support a long-term client project. The role manages medical information, pharmacovigilance and product quality queries, primarily by telephone, with direct communication to healthcare professionals and patients.

This is a permanent, fully remote position based in Poland, EU-based due to client requirements. All three languages—Polish, German, and English—are mandatory for this role, reflecting the multinational client base and reporting