Medical Information Officer - Polish and German Speaker

PLG; Polska; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

ProductLife Group is seeking a Medical Information Officer to support a long-term client project. The role involves handling medical information, pharmacovigilance and product quality complaint requests primarily by telephone, with professional communication to healthcare professionals and patients.

The position is permanent and fully remote, based in Poland within the EU. Candidates should have a scientific degree or healthcare qualification and 1–4 years of relevant experience, with fluency in

Qualifications

• Bachelor's or Master's degree in a scientific field or a healthcare qualification such as nursing or pharmacy.
• 1–4 years of experience in a medical, healthcare or scientific environment is required or beneficial.
• Experience handling medical information, pharmacovigilance or product quality complaints is advantageous.

Responsibilities

• Handle incoming medical information requests by telephone.
• Receive and document pharmacovigilance cases and product quality complaints.
• Communicate professionally with healthcare professionals and patients.
• Ensure requests and cases are processed accurately and within agreed deadlines.
• Prepare client reports and provide relevant KPIs.
• Maintain complete and accurate records in the required systems.
• Follow internal procedures, client requirements and applicable quality standards.
• Contribute to a high level of client and customer satisfaction.

Skills

Polish fluent

German fluent

English fluent

Education

Bachelor's or Master's in scientific field

Healthcare qualification (nursing or pharmacy)

Job description

## Medical Information Officer - Polish and German SpeakerApply: Remote: No Office - Poland based: Full time: Posted 6 Days Ago: JR000067Make a meaningful impact on global healthcare — and grow your career while doing it. At ProductLife Group, you’ll join an innovative, forward‐thinking team operating across the world to shape the future of life sciences through expertise, collaboration, and purpose‐driven work.**Job Description :**ProductLife Group is looking for a **Medical Information Officer** to support a new, long-term client project.In this role, you will manage medical information, pharmacovigilance and product quality complaint requests, primarily by telephone. You will communicate directly with healthcare professionals and patients while ensuring accurate documentation, timely follow-up and high-quality client reporting.This is a **permanent, fully remote position based in Poland**. The successful candidate must be based within the European Union due to client and telephone-related requirements.## Responsibilities* Handle incoming medical information requests by telephone* Receive and document pharmacovigilance cases and product quality complaints* Communicate professionally with healthcare professionals and patients* Ensure requests and cases are processed accurately and within agreed deadlines* Prepare client reports and provide relevant KPIs* Maintain complete and accurate records in the required systems* Follow internal procedures, client requirements and applicable quality standards* Contribute to a high level of client and customer satisfaction ## Experience* Bachelor's or Master's degree in a scientific field, or a healthcare qualification such as nursing or pharmacy* **1-4 years of experience** in a medical, healthcare or scientific environment* Previous experience handling medical information, pharmacovigilance or product quality complaints would be an advantage* Experience communicating with healthcare professionals or patients is highly valued ## Language requirements* **Polish: fluent*** **German: fluent*** **English: fluent**All three languages are mandatory for this position.Ready to take the next step? Apply today and join a global, innovative team that’s shaping the future of life sciences and empowering people to make a real impact in healthcare.